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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,719
shipping
12,709
quality
12,703
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The website looks simple at first I was worried it was a scam page but toward the end seems legit fast and easy check out thank you

Date of experience: June 12, 2023
Maryland
1 review
0 helpful votes
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I can always count on Alibris to have the books I need and the website is easy to use.

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Inability to change shipping address.
Clunky system.
Price change from moment of choice to checkout!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2023
Pennsylvania
2 reviews
0 helpful votes
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Quick and easy
June 12, 2023

Quick and easy. Hopefully, the book arrives in excellent condition and as described.

Date of experience: June 12, 2023
Texas
1 review
0 helpful votes
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The seller made it easy to checkout by using "Continue as Guest".
Thank you!

Date of experience: June 11, 2023

A quick and easy way to order!
January 2, 2022
Previous review

A quick and easy way to order! Thank you you, Alibris!

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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I always find what I'm looking for at great prices.

Date of experience: June 11, 2023
Connecticut
1 review
0 helpful votes
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The coupon codes were rejected presumably because shipping doesn't count, but this was not clarified, and I was forced to reenter information multiple times although part of the information didn't need to be reentered.

Date of experience: June 11, 2023
Georgia
1 review
0 helpful votes
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I was able to get a new trade paperback for a gift. The book I ordered is no longer very easy to find.

Date of experience: June 11, 2023
Minnesota
1 review
0 helpful votes
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Maybe just me but the quick lookup address feature is a waste of time and frustrating. I'm all for dropping it on all sites but maybe just me

Date of experience: June 11, 2023
Virginia
1 review
0 helpful votes
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Wanted to check with seller BEFORE purchase to be sure their idea of VG is truly VG - no highlighting, creasing, etc...but was unable to do that without logging out and then logging back in...

Date of experience: June 11, 2023

Lets hope the great ratings continue
January 14, 2023
Previous review

Lets hope the great ratings continue

Date of experience: January 14, 2023
Wisconsin
2 reviews
0 helpful votes
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The website was quick and easy to use. It's very user friendly! Thanks.

Date of experience: June 11, 2023
South Carolina
1 review
0 helpful votes
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Was able to find what I need quickly at a very competitive rate.

Date of experience: June 11, 2023

Finding the movies I want is quick and easy
June 9, 2023
Previous review

Finding the movies I want is quick and easy. The order process is easy as well.

Date of experience: June 9, 2023

Prices are low and competitive
June 6, 2023
Previous review

Prices are low and competitive.

Date of experience: June 6, 2023
New York
1 review
0 helpful votes
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Very efficient, I've used you for a long time and have never been disappointed

Date of experience: June 11, 2023

I've been shopping with you for years
December 24, 2022
Previous review

I've been shopping with you for years. You almost always have what I need. You never louse up. The website is easy to use. You're always my first choice.

Date of experience: December 24, 2022

I shop at several on-line used bookstores
December 20, 2021
Previous review

I shop at several on-line used bookstores. Alibris is the best. They almost always have what I'm looking for, no matter how arcane. The website presents the selections in a particularly accessible way, and the whole process is totally no muss, no fuss.

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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I wish the shipping cost was displayed in the cart, even if not added up for you in the cart total, so that you wouldn't have to go almost to the end of the purchase procedure to find out the actual total. It was difficult to compare the price/shipping/condition between sellers, but I still think I got a good deal.

Date of experience: June 11, 2023
Washington
1 review
0 helpful votes
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Alibris makes searching and purchasing books a pleasure.

Date of experience: June 11, 2023

Problem-free
April 13, 2023
Previous review

Problem-free.

Date of experience: April 12, 2023

Problem free
May 30, 2021
Previous review

Problem free. A little difficult to find the way to change credit card information, however. Could be easier to spot.

Date of experience: May 30, 2021
California
1 review
0 helpful votes
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I had been really looking for a signed copy of this book, hard cover. It has been a hunt. If this can arrive within a reasonable time, then I am delighted at having found this website.

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Alibris is a great resource for books of all descriptions, especially plays and harder-to-find non-fiction

Date of experience: June 11, 2023

Alibris is a great source for harder-to-find books
April 17, 2023
Previous review

Alibris is a great source for harder-to-find books.

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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Easily found the titles and condition we were looking for.

Date of experience: June 11, 2023
North Carolina
1 review
0 helpful votes
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Very easy
June 11, 2023

Very easy. All relevant information displayed to help me make my decision.

Date of experience: June 11, 2023
Minnesota
1 review
0 helpful votes
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When shopping for different books, I wish it was easier to see if there are options to spoil come from the same seller, even if the cost of the book is a little higher.

Date of experience: June 11, 2023