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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy book-finding and placing of order. I used Alibris for a number of years in the past - until finances no longer permitted. Now finances are back, and so am I.
I found a book I've needed for research purposes several years, and the price was very affordable.
I can always find what I am looking for on the site, and when I make a purchase from a dealer rather than a corporate entity, I feel better too.
This is a great way to find books on specialized areas of knowledge. It helps with the research when you live far away and in the woods.
I am bent on dominating my world and JoseSilva will be my number one teacher/helper to me in this. Thank you very much!
Return in process of order #*******, which I thought, was going to be a two book set of Tom Sawyer and Huck Finn. Instead I received one book containing condensed versions of these masterpieces. I'm assuming order #******* will contain the complete texts.
1) I wanted to make a purchase as a guest, but because I had a previous account I was forced to sign in that way. Didn't know my password so I had to reset my password.
2) When I got toward the end of checking out, an old shipping address was listed. I could not update it there. I had to leave the website, search it again, sign-in again, and then update my account.
3) Because I left the checkout to fix the shipping address, I had to re-enter my credit card information.
4) In order to send this feedback, I was forced to check the box allowing my feedback to be published publically. REMOVE THAT!
Credit card update procedure is super -- a joy to use.
With so many versions of War and Peace, it might have been hard to choose. The filters and descriptions were very helpful.
Easy but excessive shipping cost only revealed after you took my credit card info.
My favorite thing about this site, second only to the fact that I get to buy used books, is I can see where books are coming from which means I can choose the seller closest to me. It's a simple thing that makes me ridiculously happy.
Shopping was easier than I expected. My 1 issue is you charged me tax on shipping fees. In Pa you only pay tax on the purchase price.
Love the books and the quality has been good so far
Excellent prices; website works well; great choice of various conditions of books.
Best shopping for books around. Reliable and decent shipping.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

