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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping was not updated (and nearly tripled!) until AFTER I entered my credit card details. Two steps prior, the site knew my address was in Canada, so I don't appreciate the bait and switch. Do better. Show accurate shipping info on the product page, before I'm 3/4 through checkout.
Read about The Comfort of Crows, by Margaret Renkl, in my morning paper. Alibris has a copy, and it will be delivered soon. It doesn't get much better than that. Thanks!
It is surprising what you can find, and ordering is easy, fast, and convenient.
Alibris is always a pleasure to shop at. I find mostly everything I search for. I have used Alibris for years and will continue to use it.
Alibris is always easy to order from. I have never had a problem in all the years I have used it. I always recommend the site to family and friends.
Most of the times I have always found what I have been looking for at Albris. Especially hard to find books.
I am always please with the service that I receive at Alibris. They communicate well with you and all the dealers are pleasant to work with. Whether I am buying or returning, it is always done with the upmost in good customer service. I always check with Alibris before I buy a book and most times I find what I am looking for at a good price even with shipping.
Took 45 minutes to no avail on Microsoft. Apple phone 3 minutes.
Found exactly the book I wanted at an excellent price in less than a minute!
Never have a problem with finding what I want on this site!
Can always find the books I am looking for! At a great price!
Struggled with the payment which was not processed directly, i had to try multiple times until it worked
Thank you for the convenience. May God prosper you in all you do.
Shopping was good. Had all the titles I was looking for and the prices are every shoppers dream...BUT... the shipping is outrageious! I ended up going back to Thrifbooks. While Thriftbooks overall book prices are a bit more, the shipping is free and overall costs much less. This causes me to feel alibris is a bit of a scam. "Hey look at these amazing prices!" Mwahhh, gouge...we'll get the customer on the shipping.
I wish the shipping promotion ($39 minimum) would show up earlier in the checkout process. I wasted 24 hours inquiring with customer service!
Very easy to follow instructions. I hope the delivery is as quick and easy as item needed for a birthday present in early December
Good selection, easy to locate choices, easy checkout
Easy to find books, good descriptions, quick pay option thru PayPal.
I have always had a god experience with ordering through Alibris.
Have always had good luck with Alibris!
Thanks for all the good books you have at reasonable prices!
Found used in very good condition at à fair price and it's paid for and on the way.
Was able to figure it out easily enough.
I found of OOP books I've been wanting at a good price. Thanks.
Rarely buy books, so the $5 carrot for sharing my email address disappointed me when I saw that it was only good if I spent $50. Darn! Still, a nice selection of used books and I appreciate that a lot!
Easy can't understand why the book is so expensive I have one but I'm missing a pattern
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

