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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Would love for shipping costs to be included in the price so the cost is more transparent.
Hoping you will ship the two books i just ordered together. Thank you.
The books and the details about them are easy to find
Love that I can purchase new and used books and save a few dollars quickly and easily
I trust Alibris to find the books I want, and I know the inventory and the checkout procedures will be handled well.
Alibris is one of the best sites for used books. I love it!
I check with Alibris when searching for a used book because they usually have just the one I want.
It was easy to find the book I wanted.
My shopping experience at Alibris went smoothly today.
I like Alibris because I need all kinds of obscure books.
I found the book I wanted easily and it was a breeze to check out. Thank you.
The shipping was cheaper until I put my credit card details in - even though my address was already put in.
I can't always get every title I want, but I am very happy to be doing business with this most reliable alternative to Amazon. I am slowly convincing my book club members to follow my example.
Started just a few months ago -- so far I am pleased and will come here before
Any other seller.
Easily found the book I was looking for and got the book shipped to a friend in less than 10 minutes!
It was nice and easy. I didn't have to try to find my password. Thank you.
Quick and easy, no fuss, no interminable searching. I am happy!
I needed some language related material, came here and got it. Eazy peazy
Saw a book I wanted for sale on amazon, but was too expensive, so I came here to get a bargain, and lucked out. Thanks!
Easy to search, lots of great sellers and deals for books, including old and rare volumes.
Always find what I'm looking for and the process is quick and easy.
Had to fill out order three times as it wasn't saved the first time since hadn't logged in, the second time it disappeared as trying to update password as wouldn't allow me to be a guest.
So far every book I have ordered has arrived in perfect condition and on an acceptable timetable.
Would like to have a gift tab to allow two shipping addresses!
Easy to search for books, many versions and prices to choose from.
I was not able to see an image of the book I am buying. Hopeful it is what I wanted.
Books are reasonably priced but, shipping is really high.
Love Alibris. One feature I would appreciate would be some sort of smart-grouping shipping feature at checkout. Maybe it already exists and it's just never been relevant for my order. Maybe that feature is harmful to small booksellers and shouldn't be implemented.
Helpful to know with the detailed description, what used condition that the books are rated
Large selection and the packages arrive well protected and on time.
Love the selection but the s&h adds up quick and it can get expensive.
Availability of desired book at a competitive price.
Able to quickly purchase the desired book with a nice discount.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

