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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found the items easily. Since I ordered multiple books from the same seller, the shipping costs should be reduced.
I am finding books here that are not easily found elsewhere. Shipping costs seem to be reasonable, as well.
Great. I wish I could purchase more. The shipping charges can, however cause a bit of a holdback.
I added items to my cart which then became unavailable after I logged in. I had to add new items to my cart which I think were more expensive, because the old ones disappeared.
Best prices compared to other options quick affordable shipping
Buying a book was easy, but I would like to know estimated arrival date and shipping cost up front before going to checkout
I started with wrong item and it was easy to back out and correct my mistake. I enjoy shopping at Alibris and I love to read.
My experiences have always ben the best. Keep up the good work!
I put my order together and then Alibris calculated a different way to ship my books and save me money. Then, when I checked out the price was even lower than I anticipated! A very nice surprise!
Alibris makes it very easy for me to locate and purchase the books I want.
I love the variety of books, and the great prices.
I was unable to correct the name of the card holder from my daughter's name to my name (the actual card holder).
It is pretty early in the transaction to have a valid opinion.
Nothing like a print book you can hold in your hand. :) :) your site is appealing and helps find a home for previously loved books
Fantastic selection. Shipping is expensive, but that's to be expected.
Quick means to find sought used books that match their descriptions
First choice for books is Alibris -- very efficient website.
Good easy to understand and efficient website
Alibris is the best for used books.
Alibris has the best website for ordering used books
Alibris is my favorite for used books -- very efficient website.
My librarian husband Bill highly recommends your site for easy ordering
All good experiences so far and expectations met with books I have purchased for the past 5 years. A Plus...
I am experiencing a fair amount of difficulty trying to search audiobooks by author. It would help a lot if you had a search by format as a choice at the Top of each page and include Audio as a choice.
My billing address for this order is different from the shipping address. Be sure to charge Thomas Hood 4125 Woodlawn Pike, C 6, Knoxville, TN *******
I found what I was looking for and acceptable copies available.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

