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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,597
shipping
12,587
quality
12,581
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Name on shipping and payment billing method are synched up until you change the shipping name, at which point it only updates that and not the card...

Date of experience: December 3, 2023
Minnesota
1 review
0 helpful votes
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I love Alibris, have used this site for years and will...
December 3, 2023
Updated review

I love Alibris, have used this site for years and will continue to do so. Thank you!

Date of experience: December 3, 2023

I love Alibris
February 8, 2021
Previous review

I love Alibris. They use local book sellers to find my books and the website is easy to navigate.

Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
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Very easy website and no slipped in Library Books!

Date of experience: December 3, 2023
Michigan
1 review
0 helpful votes
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Quick and easy ordering of the book I couldn't get from the big suppliers! So pleased.

Date of experience: December 3, 2023
New Jersey
2 reviews
0 helpful votes
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Always easy to navigate and I'm a tech-midget, quick...
December 3, 2023
Updated review

Always easy to navigate and I'm a tech-midget, quick delivery and condition as promised!

Date of experience: December 3, 2023

Always a pleasure!
June 21, 2022
Previous review

Always a pleasure! Never had an issue!
Alibris is a terrific resource!

Date of experience: June 21, 2022

Always correct on my orders, prompt, and assessment...
March 6, 2021
Previous review

Always correct on my orders, prompt, and assessment of condition honest!
Thank you!

Date of experience: March 6, 2021
Oklahoma
1 review
0 helpful votes
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It took a bit to catch on to the sites format but once I did it was fine

Date of experience: December 3, 2023
Illinois
1 review
0 helpful votes
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I HATE this CONSTANT need for feedback
December 27, 2023

I HATE this CONSTANT need for feedback. Every. Single. Goddamn. Website. You click on a link and before you have a chance to even look at anything on the page a popup asks you to rate your experience. Can anything just be fine? Can you assume it's fine unless you hear a complaint? What is WRONG with you people?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
New Mexico
1 review
0 helpful votes
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Thank you for having such a wonderful selection of the "old books"

Date of experience: December 2, 2023
South Dakota
1 review
0 helpful votes
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Awesome experience with the short and quick check out...
December 3, 2023
Updated review

Awesome experience with the short and quick check out process.
Way much better then some other on line purchase check out process.

Date of experience: December 2, 2023

This is great!
September 7, 2021
Previous review

This is great! I was able to find my favorite music CDs from years ago and now I can enjoy and sang like no tomorrow!

Date of experience: September 6, 2021

I'm so happy to be able to find and buy my old favorite...
September 7, 2021
Previous review

I'm so happy to be able to find and buy my old favorite movies. Thanks!

Date of experience: September 6, 2021
Oklahoma
1 review
0 helpful votes
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I wish there was more description about each book,...
December 3, 2023
Updated review

I wish there was more description about each book, and a range of age reading level.

Date of experience: December 2, 2023

I wish there was more information about each book
November 20, 2023
Previous review

I wish there was more information about each book.

Date of experience: November 19, 2023

I wish there was more information about the books available for purchase.

Date of experience: November 7, 2023

Very easy to sign up and order
September 16, 2023
Previous review

Very easy to sign up and order.

Date of experience: September 16, 2023

Straightforward to arrange sending a book to Geneva...
August 14, 2023
Previous review

Straightforward to arrange sending a book to Geneva when I live in thie US.

Date of experience: August 13, 2023
Colorado
1 review
0 helpful votes
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It's always easy to find and purchase the books I want to read.

Date of experience: December 2, 2023
Missouri
1 review
0 helpful votes
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I had to step away for a while with two books from the same vendor in my cart, and when I came back they were gone, and not back on the list, so I had to buy them separately.

Date of experience: December 2, 2023
Illinois
1 review
0 helpful votes
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Not a big fan of shopping on line but this was well organized and easy to handle. Thank you

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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Site is a bit wonky on cell phones and overall it could be clearer as to what you're purchasing. I would like to see whether the book I want to purchase is a volume collection or a stand alone and that is not very clear.

Date of experience: December 2, 2023
California
1 review
0 helpful votes
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Love of the used good and very good condition books
December 2, 2023
Updated review

Love of the used good and very good condition books.

Date of experience: December 2, 2023

Easy to navigate, easy to locate icons (soft cover,...
October 23, 2023
Previous review

Easy to navigate, easy to locate icons (soft cover, hard cover), descriptions of books.

Date of experience: October 22, 2023
Pennsylvania
1 review
0 helpful votes
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Alibris has streamlined their process to make it very...
December 2, 2023
Updated review

Alibris has streamlined their process to make it very easy to make purchases. Their books always arrive quickly.

Date of experience: December 2, 2023

The process was easier than I remember
November 22, 2023
Previous review

The process was easier than I remember.

Date of experience: November 22, 2023
California
1 review
0 helpful votes
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Alibris is an excellent site for books and movies!
December 2, 2023
Updated review

Alibris is an excellent site for books and movies!

Date of experience: December 2, 2023

I count on finding book or movie I want on Alibris
June 16, 2022
Previous review

I count on finding book or movie I want on Alibris.

Date of experience: June 15, 2022

Excellent experience
May 27, 2022
Previous review

Excellent experience

Date of experience: May 27, 2022

Excellent service
May 16, 2022
Previous review

Excellent service

Date of experience: May 16, 2022

I love Alibris
October 24, 2021
Previous review

I love Alibris

Date of experience: October 23, 2021
Oregon
1 review
0 helpful votes
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Good interface
December 2, 2023

Good interface - easy to navigate, no obnoxious marketing

Date of experience: December 2, 2023
Canada
1 review
0 helpful votes
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You are the only Company that can ship this book to Canada. Also, others do not have it to purchase, Thanks!

Date of experience: December 2, 2023
Kansas
1 review
0 helpful votes
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I was able to find all the books I was looking for.

Date of experience: December 2, 2023