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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Name on shipping and payment billing method are synched up until you change the shipping name, at which point it only updates that and not the card...
I love Alibris, have used this site for years and will continue to do so. Thank you!
I love Alibris. They use local book sellers to find my books and the website is easy to navigate.
Very easy website and no slipped in Library Books!
Quick and easy ordering of the book I couldn't get from the big suppliers! So pleased.
Always easy to navigate and I'm a tech-midget, quick delivery and condition as promised!
Always a pleasure! Never had an issue!
Alibris is a terrific resource!
Always correct on my orders, prompt, and assessment of condition honest!
Thank you!
It took a bit to catch on to the sites format but once I did it was fine
I HATE this CONSTANT need for feedback. Every. Single. Goddamn. Website. You click on a link and before you have a chance to even look at anything on the page a popup asks you to rate your experience. Can anything just be fine? Can you assume it's fine unless you hear a complaint? What is WRONG with you people?
Thank you for having such a wonderful selection of the "old books"
Awesome experience with the short and quick check out process.
Way much better then some other on line purchase check out process.
This is great! I was able to find my favorite music CDs from years ago and now I can enjoy and sang like no tomorrow!
I'm so happy to be able to find and buy my old favorite movies. Thanks!
I wish there was more description about each book, and a range of age reading level.
I wish there was more information about each book.
I wish there was more information about the books available for purchase.
Straightforward to arrange sending a book to Geneva when I live in thie US.
It's always easy to find and purchase the books I want to read.
I had to step away for a while with two books from the same vendor in my cart, and when I came back they were gone, and not back on the list, so I had to buy them separately.
Not a big fan of shopping on line but this was well organized and easy to handle. Thank you
Site is a bit wonky on cell phones and overall it could be clearer as to what you're purchasing. I would like to see whether the book I want to purchase is a volume collection or a stand alone and that is not very clear.
Love of the used good and very good condition books.
Easy to navigate, easy to locate icons (soft cover, hard cover), descriptions of books.
Alibris has streamlined their process to make it very easy to make purchases. Their books always arrive quickly.
The process was easier than I remember.
Alibris is an excellent site for books and movies!
I count on finding book or movie I want on Alibris.
You are the only Company that can ship this book to Canada. Also, others do not have it to purchase, Thanks!
I was able to find all the books I was looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

