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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I received a phone call after I had left a message when I errantly ordered an incorrect version of a book. He was very helpful and professional.
I have bought a few used books in the past. Great service and fast shipping. Wonderful deals.
I found what I was looking for quickly and at a good price
I quickly found two books I was looking for quickly and for good prices.
Easy to find the title I was looking for. Good price and easy checkout.
I found everything I was interested in and more. Prices were good as well.
I feel like it was misleading for you to have on the homepage of your website that you get $5 off for subscribing to your newsletter, but then when I received the coupon code off for subscribing, it was for $5 off your next $50 order. That's a substantial enough cost that it would be better to state that up front.
Always has a great selection. Website is easy to get around.
This was an easy shopping experience and I loved that I also got Swagbuck points! Thank you all so much for making this a great Christmas!
I love Alibris. Ordering is simple and I like the choice of book prices and conditions
Always love Alibris. Fair prices, great selection. The only place I go for online ordering of books
Your option to acquire items at lower cost does not present well on an iPhone -- it was not clear what I would be getting "instead", nor was it clear at what price -- so I chose not to use it
Found both items for which I was looking immediately
It was difficult to return to shopping cart after further browsing on my iPhone.
I have found the titles I came in search for plus a few more titles.
I like that you have a large selection of books in fairly good condition.
You always have great books at reasonable prices. I really appreciate this.
The process was very easy and efficient.
I think you're shipping cost for one small book is outrageously high.
I am super upset! I kept moving forward, looking for the place to add the coupon code you emailed me ("shawl"), never saw where to enter it, and suddenly I had purchased the books. I wanted those books, but am very frustrated at the process. It should have been more clear where to use the coupon code.
This purchase is a gift. Why is the tax based on the shipping address and not the billing address?
I was excited to find this book that nobody else had. Thank you
I liked Alibris. The web site is easy to use. When I ordered before, my books came quickly and in good condition.
Found both books I was looking for, checked out really fast.
The website offers a lot of detail and options, but is also very easy to use.
I found what I wanted and ordering it was simple.
Had the book I wanted and website easy to use.
As long as everything is there, this will be a life saver
I could find no way to change the shipping address for my credit card in your system. I have moved and changed with my credit card company but you wanted to send it to my old address. I just needed to get it done so I used PayPal, which I only use if there is no other option.
My experience was quick and all my information was saved from previous good experiences with Alibris.
Shipping was advertised as $3.99, yet I was charged $4.99.
Another seller had the same price but you revealed your shipping cost without signing up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members