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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to use website. Had the book I needed at a good deal.
As in the past, your site is very user friendly and 99% of the time, you have the book that I want. All the sellers I have dealt with have been great with their service. Never got a book that was in a condition other than decribed.
I have bought books before via Alibris. Have not been disappointed.
The only thing I could complain about is that the site should default to the users country automatically and global items should be filtered out by default.
Love finding special and rare books for me and friends!
You are the only site that didn't give me any problems.
I am pleased that I can use online systems to purchase books. I find it highly pleasurable and convenient. Ah, the wonders of the modern world.
Would like to have seen all that was in my cart before entering payment info
Found the book I wanted at a good price. Thank you.
I love Alibris, recommend it to all my friends. Easy. Great quality. Low price. Good service. I'm yet to not find the book I am seeking. Keep up the good work.
Great website! Easy to navigate and helpful tips when checking out!
Thanks for the heads up about Dallas book no longer available I got the same book for less than a dollar from Maryland the same day. I appreciate the service.
Good bargains for good condition reads.
It's great finding good deals on books with good condition. Enjoy your reads. I enjoy mine.
With this site, I can get two more books than Amazon.
I never received my package and I email team is impossible to get with.
Coupon offer did not come up at checkout! Shipping should have been free, 2 buck credit.
Great shopping service, books with great prices and easy to check out.
Always delighted to find books that aren't in print anymore, and at a battleground of costs! Thank you!
I love the competitive prices and great selection!
Simple -Fast-To the point!
In and out in 3 minutes.thank you.
Alibris makes it so easy to find what you're looking for. The steps to purchase are clear and straightforward! Love shopping Alibris.
Quick and easy. Found what I wanted at a reasonable price.
It was quick and easy to find the books I was looking for.
Easy to use web site, reliable ratings.
I found the books I wanted at reasonable prices. I love that out of print books can still be found.
I liked that a replacement (same item, different seller) was offered when my original order had to be cancelled.
I had a previous account and I was unable to log in so I had to create a whole new account. Not cool
Great site. Easy to use. Shipping prices are way too high.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

