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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had a good experience, but it did not let me change one of the fields for the shipping address
Found some cool books! Shipping was waaaay more than the books but hopefully worth it!
When I clicked on various items to purchase, I was directed to a window saying the item no longer was available. This happened multiple times.
Excellent! I have used this book ordering service for many years.
I have always found the titles I want at very good prices and from very reliable sellers.
I can always find the titles I'm looking for at reasonable prices!
I always find multiple copies of the books I'm looking for and the pricing is great!
I'm always happy with the selection and price range available.
I always find the books I want at great prices and the sellers ship quickly.
Got tangled up in Capitol One discount page---ended up adding the same item 3 times.
Website is very easy to navigate. Lots of title choices in affordable price ranges.
Website is easy to navigate and offers quick access to desired titles.
Easy access to desired titles. Variety of affordable prices. Easy navigable website. Five stars!
You couldn't proceed with my order for more than 10 times! I tried with every credit card I have, and I tried in different days, but I was unable to placer the order. Finally, I changed the currency from Japanese yen to US dollar and placed my order with PayPal. This did work. In the past I bought several books with Alibris but this is the first time I experienced this problem.
Some items selected did not show up in cart, so after order was placed I needed to return an place another order
I found what I wanted and had many options to choose from. Of course the price was also very good.
I found everything I was looking for and in each case the price was very good.
There are usually lots of choices, all at reasonable prices. I've had very good luck finding books I wanted and receiving them in excellent condition and in a timely manner.
Easy shopping. I'm always delighted to find the books I want to read at Alibis!
I almost always find what I want, and the price is always right.
I love this website. It's been one of the only places I buy my books for the last few years. Very reliable, consistent, great prices, easy to use, and some okay discounts every once in a while.
I shop at Alibris frequently and always easy and efficient. Great website!
Love Alibris! 99% of the books I read are bought on this site.
Site is easy to use and there are a lot of available books on a variety of topics.
Great goods. Glitch with entering address.
No estimate on delivery time.
The databases make it very easy to search for a book, and check out is also easy.
Sometimes your search gets a bit confused and one has to go back to the very beginning.
Special search required for french language.
Does single title search call up page with all possible editions?
Super easy to find book as u have all of them; checkout is a snap, so is backing up when you think of another book to add.
Found hard to find books easily, and followed your web site easily. Thank you
Very easy to make selection from a good variety of choices.
BOOK RAPIDLY IDENTIFIED AND PAYMENT AND SHIPMENT ACCOMPLISHED IN GOOD TIME.
Would like shipping included for about $23 of purchases.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

