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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So you happy that you had the title I was looking for at a reasonable price.
Great selection, good be more competitive with prices though.
Great selection all the time, thanks Alibris!
Easy to use and a remarkable selection. Much better to order from you than e-bay!
Easy to use - fantastic book selection. Books are generally in outstanding condition.
I had difficulty updating my credit card information and couldn't reach a real person to discuss. I think I've now ordered the book I wanted, but am being charged twice.
I have been a customer for probably over ten years I always liked the service.
The book prices are very good.
The cost of shipping is getting to the point of being not worth it.
Reading is one of my favorite past times.
With libraries closed having access to books and delivered to my door is wonderful.
Great products, clear instructions to follow on ordering.
I did some research to get most of what i needed from a single seller, but was unhappy to discover the shipping for each additional book was so expensive. I know the USPS would charge much much less. In fact, i could drive 4 hours round trip for about half the cost in gas. It would be helpful to know what the shipping prices were before i went through all that trouble.
I realize there is a cart optimizer feature, which i have not found useful in the past, sometimes i cannot tolerate substituted editions.
What i would prefer is a feature that lets me enter a list of ISBN numbers so i know editions are correct, then show me the fewest number of stores necessary to acquire the list.
This is a great online book seller! I found exactly what I was looking for
I find this site super easy to navigate and it has great prices
Great selection with great prices. And easy to use website
Having trouble getting my mailing address, for credit card, into system. It's pob *******,Murfreesboro TN *******.
Wish you would give the option not to save cc number.
I like ordering from Alibris because it gives me access to so many booksellers and the prices are good. However, I would have liked to make my home the billing address and my current workplace the shipping address, but I was unable to do so.
I am a reference librarian. When Baker & Taylor does not carry a book that I want for my library's collection, I ask the Technical Services Manager to order it through Alibris. I have also used Alibris to order a number of books for gifts and for myself. There was only one title I ordered for the library that needed to be returned, out of several dozen ordered over many years. That was because the seller overstated the condition of the book, which was an English translation of a book by the founder of Sikhism. The seller rated the condition Good; when I received it I considered its condition Poor. I suspect that the seller was an individual rather than the owner of a bookstore and that his inexperience, coupled perhaps with an awareness of the rarity of this book, led him to over-value it. The return went smoothly. Generally I would rate alibris.com a 4 or a 5. I often recommend it to library patrons as well as to friends.
This order, however, was more difficult than usual not only because initially I could not remember what email address I used when I created my personal Alibris account but also because I had to try to select a seller close enough to New Jersey that I could receive the books I ordered within 10 days. I didn't want to pay for expedited shipping. Since shipping times and charges only appear at checkout, I had to remove a title at checkout and then try to find another seller closer to New Jersey whose delivery timeframe seemed likely to get the book to me in time to wrap it for Christmas. Many times I guessed wrong about the second seller's delivery timeframe. So I had to repeat the following process about four times: remove item/return to shopping/search for another copy of the book from a vendor whose delivery timeframe meets my needs/return to checkout and type in credit card number. I don't know if it is possible to show the estimated delivery time with standard shipping when a title is first put into the cart, but if such a change is possible, please do it. It would have saved a lot of hassle.
I am a librarian and request that our staff in Technical Services order from Alibris when Baker & Taylor does not carry the book I want to order for the collection. I also order from Alibris for my personal collection and recommend Alibris to members of the book club I run at the library, as well as to other patrons. I prefer to purchase through Alibris, rather than the behemoth Amazon, because Alibris provides a platform for book sellers of all sizes.
I was able to find a good selection of a very particular author easily. I'm so happy to have found your website! I will for sure be back.
I love your selections, prices and customer service!
I'm so pleased to find just the book I was looking for and at a great price. Thank you!
Excellent service, selection and pricing!
Excellent shopping experience from your product details to pricing and checkout!
Quit forcing accounts and quit saving payment information. You get my biz only when I can't find what I'm looking for elsewhere. Your shipping costs exceed my purchase amount which is disgraceful. Really encourage you to BACK OFF tracking your customers and to find a more modest / appropriate shipping option.
I have used this website to find books before amazon even came on the scene. This site finds the absolute cheapest option for any books, historical, textbooks, or casual reading.
Ease of purchase, good selections. Happy so far.
Hard to recommend with no product yet.
I found the book I was looking for, competitively priced
I was able to find the items I wanted
Have been an Alibris customer for many years, I'm always able to find the books and movies that I want, even the hard to find things
I was able to find the items that I wanted, for less than on other book sites
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members