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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy, which is a lot more than can be said about other sites.
Easy and intuitive handling, even corrections can be easily and transparently made
Love everything I have gotten through Alibris in the past.
If I order books from one seller why isn't the shipping cheaper.
I would not buy books from anyone but Alibris. I am very pleased with them.
Alibris is where I go to when I want to order books. Ya'll are great.
I am always pleased with shopping with Alibris.
I have never experienced a problem with Alibris. I have ordered from them for many many years.
Great website for hard to find tv series and the prices are extremely reasonable.
Very easy website to navigate and great deals.
Easy to find what I want. Accurately described (wide screen or full screen). Good quality. Good prices.
Great selection, good prices, easy to use your service. Thanks!
I was able to quickly find the book I needed for class; edit my shipping address; and enter my payment information. I also recognized and liked a recommended book, so I purchased it, too.
Found the book I need for an ECON class within seconds. There were many sellers of the edition I was looking for and I was able to buy one in good condition from a book store pretty close to me which is cool
Found the book I needed quickly, was able to easily compare prices/sellers, and check-out was fast.
Never received email with shipping info. Customer service phone line does not actually have any workers. Used their customer service Web Portal and got no response after 4 days. Paid $10 for expedited shipping (2-4 days) still nothing 6 days later. Seller took 3 days to start shipping.
A book I ordered was sent to the billing address, although the shipping address was given correctly. It's never arrived even to the incorrect address. If it surfaces, I'll return it to you. Meanwhile, my friend's Christmas gift will be two weeks late.
I wish you had a filter for "lowest to highest price" with the sorting
Best prices. Good selections. Usually have what I am looking for
This site is REALLY easy to navigate. I always start with alibis when I am looking for a certain book.
Your prices always beat the competition. TY!
When signed it just a few clicks and I am checked out!
I ordered a book, then was told the order was cancelled
Had very quick responses and good friendly help with making sure the book I wanted was in good condition.
My shopping experience is fine. However, each time I order a book from you I recoil at your shipping charges. I consider them excessive. C'mon, why not charge more for your books and avoid the high percentage represented by S&H?
Alibris îs always satisfactory to deal with. And the prices are good.
Good choices, clearly described, fairly priced, reliable vendor
So far, good. Easy to purchase and navigate. The item is marked 'fair' but didn't describe the flaws, so I feel a little iffy about the condition. That could have been described. But, we will see when it arrives!
I've always had great service and response from Alibris.
I always enjoy shopping through Alibris. Great prices, great service, and an overall enjoyable exercise.
I'm getting too old for password stuff. You're OK. It's me.
I do not like paperback books. Your site made it possible to find the book I wanted in hardback form
Excellent search function. I appreciate the 12-hour hold when I put something in my cart.
Very easy to find two uncommon spiritual books. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

