Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Glad you had this dvd. Searched quite a few sites until I finally found this particular version. Many thanx!
I actually stumbled on this site looking for books that's not expensive and your the first company came up, I purchased four books less then $50 that would have been well over $100. Thank you
A little difficult to get orders done easily
Finally got what I wanted ordered. Price was good.
Always a good source for good-quality books from reliable sellers.
Easy to use; very accurate identification of books through ISBN so I know exactly what I'm buying.
The site is very easy to navigate. I was able to find the book I needed and purchase it at a very reasonable price
I've dealt with Alibris before. Happy with every transaction. Books always arrive in a timely fashion. And are in the condition stated.
SHIPPING COST MORE THAN BOOKS.:-( COUPONS DID NOT WORK
I find all the books I'm looking for at an amazing price! Thank you alibris!
Tried and tried to find the book. So happy to have found it!
Very pleased to have found the books I was looking for. Very happy with the prices
I'm very happy because I found what I was looking for after extensive several hour search of online bookstores. Thank you for the work you do to make old books available.
My first time with alibris (in at least a decade, anyway). The site is very user friendly and i really appreciate how easily I can find details about book condition, publication date, etc.
Seamless process. Found precisely what I was looking for.
The website has major problems. Was unable to make purchase at library computer. Only able to complete transaction on home computer.
Site down a long time! Very frustrating and inconvenient!
This has been a very hard book to find.
Thank you so much.
I love this website. I have bought several books from it.
Book was a steal of a price and check out was easy and painless
#1 The purchase i made was 29.98 and 1.87 tax = 31.85 which qualifies for a $2 coupon/ code JANUARY which was not given me.
# 2 you have increased your postal cost to $4.99... these is highway robbery! Far exceeding the postal book rate! I paid almost an equal amount for books and postage my last order - both where in the $60.00 range - ridiculous rip off!
Easy browsing and selection. I appreciate being able to pay via PayPal.
Ordering easy, now let's see how long it takes to get my purchase and what condition it is in!
Alibris almost always my first choice. Good prices, quality, service. Only wish shipping costs were not so high, but I guess I understand these are set by your sellers and you might not have much control (or influence) on these costs.
Great prices but cannot get hold of you via phone because I do not know how to send the same book to different addresses, i.e., Christmas presents. This is a disappointment to me so will have to tell this to my friends to whom I always recommend Alibris vs the behemoth I do not recommend.
Tried to use Paypal to pay and when clicked on Save and Continue, gave me an empty cart, so no good. Had to pay by Debit card when I wanted to pay through PayPal. Not satisfactory
ALIBRIS EASY LOGIN, SHIPPING AND PRICE OF BOOKS AND DVDS GREAT
Always excellent experience. Rarely use Amazon now that I discovered Alibris many years ago. Swift searches and great prices; usually fast shipping and almost always good quality of the books themselves.
Have been using Alibris for many years and never had one bad experience, all good, and will contnue to use.
Wanted to buy 2 copies but could not change, disappointed, but generally has been good service.
Excellent, as usual. Great prices and legitimate vendors is a olus.
Great selection & best prices for popular chef's cookbook. Will return again & also recommend to friends. Thank you so very much.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

