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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to use website, great selection, nice way to support small bookstores.
So easy to view available books - type, quality, condition. Excellent, excellent shopping experience!
Fine except could not reply to my question so I had to risk and ordered
I have been a customer for quite a while. My password did not work. Tried to reset and could not so gave gave up. Purchased as guest.
Quick and easy to find and order a book I had been looking for.
Quick and easy. Super-competitive pricing on my item. Hopefully it arrives as quickly as it was to process my order.
Love Alibris website - love the selection and prices. Books come in as expected and I love the detail on orders plus the "revised cart" pricing.
Good, love the choices of books. I wish the shipping charges were a little cheaper - but I really do like the comparison shopping cart to save on shipping - great, great idea! J
Found what I wanted at the best price online, including free shipping, followed by super easy checkout. Done and done.
Missed using the coupon by 50 cents. That sucks.
Had to start all over again because of site's insistence on my using a password that I'd forgotten.
I forgot how to shop at a particular sellers inventor.
After I found a book I wanted I got how to search the same store for more
I could not figure out how to go back for more shopping after I was in the payment screen. No worries. I recommend you to my friends.
My first shopping and a great experience,,, very simple, very easy, very quick. I will be a loyal customer. Thank you
I was looking for this book and you had it from a 4 star seller
I almost always find the book or music I'm looking for on Alibris
This was a slick easy process to buy some books I wanted.
I wish I could give Alibris a better rating because I found some amazing books I didn't know existed. I was floored to add items to my cart since I had a $20 coupon for spending over $150. Imagine my surprise when I get to the order summary and the shipping alone is $51.39. I would prefer NOT having a $20 coupon, pay the $15.05 in taxes and get free shipping for my order of over $150 for a total of $167.05 vs. having a total of $197.44 WITH the $20 coupon applied after shipping and taxes. I'm heading over to other sites to check who can get me the best deal now.
Was very easy to find the cookbook, ordering and shipping.
A book was damaged before sending and it was immediately refunded, completely hassle-free.
Easier than Amazon, with more results.
Continues to have the best prices and easiest shopping for books.
This is the only site I will use to buy books.
Always my go-to for books, hands down.
I love this site and use them for the best prices on all my book from school to leisure. Thanks!
Website works well...I live in an area where there is no home delivery of mail and everyone must go to the post office. I appreciate that there is a means of in-putting my physical address as well in case delivery is by Fed-Ex or UPS.
The books I am looking for are available for a price I want to pay.
So far doing and placing my order was very streamlined and easy. I am so looking forward to receiving this book Finding Alaska: the Life and Art of Shannon Cartwright by Shannon Cartwright and Dashka Stater
The shipping options (including the free shipping on certain items) are very confusing and highly offputting. I go to other used book companies where they make it much simpler. I like Alibris, but I think that your company should really look into simplifying shipping for the customer. Also, don't these books qualify for Book Post? I would be willing to wait for these books if they are shipped using an inexpensive method. As it is, I have to split my orders between Alibris and other book companies that offer more competitive shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members