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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Love love love Alibris. Always find what I am looking for at an excellent price!
I love Alibris. I have never had a bad shopping or shipping experience on this site. Always find what I am looking for no matter how old. I would recommend Alibris to everyone! Thank you, Alibris, for always being here. Janet
Easy to find and to order this book on alibris.com as unabridged audiobook on 6 CDs read by Michael Prichard at a good price.
Titles easy to find but want shipping costs of each book to be revealed on easy book listing
Prices are great and delivery is fast. Even with the shipping charges, it is FAR less expensive to get my books here than Amazon or elsewhere. The books are in good condition and their selection is GREAT! Very pleased repeat customer.
It was not easy to edit the shopping cart, e.g., add a savings code.
Your web navigation is terrible and cart checkout process is bad.
It took a minute to figure out how to update my personal address. I could update my shipping address, but not my personal address (which is the same). So, maybe just make that a bit easier to do.
I had a bit of trouble changing my password, but I managed to place my order.
Hurrah, you had a privately published book I very much wanted. So pleased.
Using my mobile phone it was hard to change the billing address for my order. I had to renter my card instead of being able to click on the old billing address which populated automatically to add my new billing address.
Easy to order and great listing of products for sale.
Such an easy to use site, great deals, thanks!
Easy to use web site. Thanks for your great business!
Your website/ordering system is efficient and clear. You have a wonderful selection. Thank you!
Very easy and straightforward to use the website.
Easy to find the books I wanted. Had several to choose from. Had the same title from one source which helps.
This is the go-to online used bookstore. Reliable, easy to order.
Quick and efficient, particularly as a returning customer.
So easy. Want book, but don't need "new." Repurpose. Same words involved.
It is so easy. Particularly on returning for another good book.
Prices are not as cheap as the book at regular prices.
I would like to update my e-mail address. I don't know how.
Always a great selection! I appreciate help in finding the best deals.
Very easy to use website, great selection, nice way to support small bookstores.
So easy to view available books - type, quality, condition. Excellent, excellent shopping experience!
Fine except could not reply to my question so I had to risk and ordered
I have been a customer for quite a while. My password did not work. Tried to reset and could not so gave gave up. Purchased as guest.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

