On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Would not take my Am Ex card 3times
Changed to Visa and refused once, but on second try it took payment
I can always count on Alibris to have a hard to find book.
Says I have a coupon but unclear how to use it so just purchased book anyway.
Claim to be eligible for free shipping, but charge $4.99
Had what I was looking for, web site easy & efficient.
A friend said she uses you all the time. Sent me here for an out of print book. You had it! Yay!
Very user friendly and uncomplicated process to order
Payment tab momentarily disappeared and I was worried that I had been duped after giving credit info. Was scary. Good prices and product though.
Easy site. Like your descriptions of used books. What if I have books to sell? Do you take them to sell for me?
Easy to do except when it offers me a lower price. Not sure how to replace original selection with the recommended suggested offer. Thank you for selling used books!
Easy to find the books I wanted. Some, too expensive for us right now, so I put them into our Wishlist. Perhaps they will cost less in the future.
My 1st x shopping here! Great price for a book that will be VERY important to helping me make a decision re: cancer treatment! Smooth checkout process. Thank you!
I tried to purchase first using my phone and the mobile version was awful. I couldn't see part of the screen, and then it declined my card three different times. I then switched to my laptop and was finally able to process my order.
Alibris is the best, most complete, easiest, most efficient source for used books. Hands down.
Easy to use. Has every book I've ever searched for. Excellent source for used books.
Excellent search. Excellent "wishlist." Easy shopping cart, quick processing. Alibris is the BEST for used books. Thanks!
Snuck in an e-mail subscription which I didn't notice and didn't ask for
The book I wanted was easy to find. There were several choices, with condition listed. Once I chose one, ordering was straightforward.
It's quick and easy to order and pay for a book. All that's left is to wait for it to arrive.
Easy to find what I was looking for. Don't mind paying for shipping when the booms are so inexpensive.
Great competitive price and shipping cost wasn't too bad. Cant really give 5 stars until the item is received.
The site is easy to navigate, and I appreciate the savings.
Alibris has nearly always had what i wanted for over 20 years.
It would be nice to have a button to punch to search for magazines rather than books. I like tracking down old SciFi magazines.
Helped me to find exactly what I need for research, found a copy of a book at a lower cost.
Easy to find my research books, easy to order!
Excellent selection and great prices. Love this sight!
Website is so easy to use. Book selection is always great.
Website is easy to navigate. Always a great selection. Will return for more books.
Excellent pricing, ease of use website. Love it!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members