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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,527
shipping
12,517
quality
12,511
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Fairly easy to navigate
January 1, 2024
Updated review

Fairly easy to navigate. The book I was looking for is available. The price is reasonable.

Date of experience: January 1, 2024

I'm glad there is a discount!
September 2, 2023
Previous review

I'm glad there is a discount! It's good the book I want is a first edition. The book coming from somewhere in Canada is good.

Date of experience: September 1, 2023

This book is rare, hard to find
May 18, 2021
Previous review

This book is rare, hard to find. I was able to ask that a search continue for a time, and now it looks like a copy was found. I'm glad Staff was able to track one down for me.

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Finding what I wanted and purchasing where a breeze
January 1, 2024
Updated review

Finding what I wanted and purchasing where a breeze.

Date of experience: January 1, 2024

The shipping charges-Ouch!
June 4, 2023
Previous review

The shipping charges-Ouch!

Date of experience: June 4, 2023

I was looking for musicals on DVD
February 2, 2021
Previous review

I was looking for musicals on DVD. The selection exceeded my wildest dreams. The only down side was the shipping costs which really add up.

Date of experience: February 2, 2021
Massachusetts
1 review
0 helpful votes
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I have bought many books over the years - always a good experience!

Date of experience: January 1, 2024
Illinois
2 reviews
0 helpful votes
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A very easy to use website and has had many of the books I have been looking for at a very reasonable price.

Date of experience: January 1, 2024
Missouri
1 review
0 helpful votes
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Coupon codes offered in e-mail denied, Coupon for providing e-mail not found

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
Massachusetts
1 review
0 helpful votes
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I have been here before
January 1, 2024

I have been here before. Very satisfied in doing business with you

Date of experience: January 1, 2024
North Carolina
1 review
0 helpful votes
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It's easy to use with a goo selection and good prices

Date of experience: January 1, 2024
Tennessee
1 review
0 helpful votes
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Your payment option link with microsoft would not allow me to correct the payment information.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Item very easy to find
January 1, 2024

Item very easy to find. Also very easy to order and pay for!

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Quick and easy but wish I'd been given the discount code/price. Thank you! Happy New Year's!

Date of experience: January 1, 2024
Michigan
1 review
0 helpful votes
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Have been using Alibris for several years and they have a great selection to shop from.

Date of experience: December 31, 2023
Georgia
1 review
0 helpful votes
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Found all the books I needed for a class first time

Date of experience: December 31, 2023
California
1 review
0 helpful votes
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It's great, i have purchased all my books from here!

Date of experience: December 31, 2023
Georgia
1 review
0 helpful votes
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Interesting selection
December 31, 2023
Updated review

Interesting selection. Shipping is costly, so I'm not sure I'll be back

Date of experience: December 31, 2023

Still in process
December 31, 2023
Previous review

Still in process

Date of experience: December 31, 2023
Florida
1 review
0 helpful votes
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Would not take my Am Ex card 3timeschanged to Visa...
January 7, 2024
Updated review

Would not take my Am Ex card 3times
Changed to Visa and refused once, but on second try it took payment

Date of experience: December 31, 2023

I can always count on Alibris to have a hard to find...
November 2, 2022
Previous review

I can always count on Alibris to have a hard to find book.

Date of experience: November 2, 2022
Maryland
1 review
0 helpful votes
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Says I have a coupon but unclear how to use it so just purchased book anyway.

Date of experience: December 31, 2023
Oregon
1 review
0 helpful votes
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Claim to be eligible for free shipping, but charge...
January 25, 2024
Updated review

Claim to be eligible for free shipping, but charge $4.99

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2023

User friendly
May 31, 2023
Previous review

User friendly

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Had what I was looking for, web site easy & efficient.

Date of experience: December 31, 2023
Washington
1 review
0 helpful votes
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A friend said she uses you all the time
December 31, 2023

A friend said she uses you all the time. Sent me here for an out of print book. You had it! Yay!

Date of experience: December 31, 2023
Virginia
1 review
0 helpful votes
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Very user friendly and uncomplicated process to order

Date of experience: December 31, 2023