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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fairly easy to navigate. The book I was looking for is available. The price is reasonable.
I'm glad there is a discount! It's good the book I want is a first edition. The book coming from somewhere in Canada is good.
This book is rare, hard to find. I was able to ask that a search continue for a time, and now it looks like a copy was found. I'm glad Staff was able to track one down for me.
Finding what I wanted and purchasing where a breeze.
I was looking for musicals on DVD. The selection exceeded my wildest dreams. The only down side was the shipping costs which really add up.
I have bought many books over the years - always a good experience!
A very easy to use website and has had many of the books I have been looking for at a very reasonable price.
Coupon codes offered in e-mail denied, Coupon for providing e-mail not found
I have been here before. Very satisfied in doing business with you
It's easy to use with a goo selection and good prices
Your payment option link with microsoft would not allow me to correct the payment information.
Quick and easy but wish I'd been given the discount code/price. Thank you! Happy New Year's!
Have been using Alibris for several years and they have a great selection to shop from.
Found all the books I needed for a class first time
It's great, i have purchased all my books from here!
Interesting selection. Shipping is costly, so I'm not sure I'll be back
Would not take my Am Ex card 3times
Changed to Visa and refused once, but on second try it took payment
I can always count on Alibris to have a hard to find book.
Says I have a coupon but unclear how to use it so just purchased book anyway.
Claim to be eligible for free shipping, but charge $4.99
Had what I was looking for, web site easy & efficient.
A friend said she uses you all the time. Sent me here for an out of print book. You had it! Yay!
Very user friendly and uncomplicated process to order
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

