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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I refuse to give Amazon a dime of my money, and this is an excellent alternative for books.
User-friendly website and it's easy to find the edition I want, which is sometimes important to me.
Wanted to update billing address and could not find where to do this
Found the book I was looking for plus one I didn't know about.
The site allowed me to find out of print product quickly and compare prices among vendors.
Shopping was very good. Shipping is too expensive which is why I mostly use Amazon.
Ordered 3 books from 2 different sellers on 12/6/2023. Orders were allegedly shipped on 12/21 but as of 2 weeks later I received nothing. Just found out one order was never shipped and I received a refund today. The other order never arrived and I had to go out and buy the books for Christmas. Just an awful experience and will never purchase from Alibris ever again.
Website not set up for Mobile use, very difficult to navigate
It was easy to find the book I needed, easy to pay and to be done. Thank you!
Great site for finding and selecting from among various options, and excellent, reliable sellers.
Great experience purchasing a hopefully good used book!
Had most everything I wanted and it stayed in my cart overnight while I thought about it. Book prices excellent, shipping is sobering, but I figure I'm saving my gasoline and associated errand meal purchase costs, so it's still a good deal. A bit TOO easy, actually.
Easy to choose the preferred copy and source. Site is easy to navigate. Usually can find a price that works for me.
Easy to choose the preferred copy and source. Site is easy to navigate. Usually can find a price that works for me.
The book was a good find but I wasn't able to use the credit card at payment for some reason.
Easy check out because you have PayPal is an option thank you
Tis side was very easy and very affordable to use and buy
Had a hard-to-find botany book I've been looking for for a while. Amazon and eBay had the older version, which is easier to find since everyone traded it in to get the newer version (which is still old, published in 2006). The only two places I could find my book were Alibris and a botanical society in Australia. Be sure and un-check the Alibris offer to send you spam ("offers") at the bottom of your order form. This checkbox appeared multiple times during my order placement, each time pre-checked. Hopefully I won't get on a spam list.
Wish that I might have been able to order multiples at this same price.
Easy to find the book I was looking for. Pay Pal made the purchase easy as well.
Good prices easy to navigate the site.
Fast checkout
Great webdesign easy to peruse and buy. Kudos to the coders.
Excellent collection and responsible vendors. I've never had a problem with an order. Thanks!
Your book listing, placing an order and checkout software is well designed and easy to use! Thanks!
Fairly easy to navigate. The book I was looking for is available. The price is reasonable.
I'm glad there is a discount! It's good the book I want is a first edition. The book coming from somewhere in Canada is good.
This book is rare, hard to find. I was able to ask that a search continue for a time, and now it looks like a copy was found. I'm glad Staff was able to track one down for me.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

