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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've always had great experiences shopping on AliBris and with the quality of the books that I receive. I've been able to find difficult to purchase books, and I enjoy this site very much.
I love Alibris - my go-to for online book orders, great alternative to evil Amazon!
Fast, Easy, and Fun. Always find what I'm looking for, and the used books are in excellent condition. Keep up the great work!
Lot of trouble trying to log in and changing pass word. Almost gave up. And your freight-shipping IS EXTREMELY TO HIGH. Way to HIGH.
You folks always do a great job. Thank you...Mary B.
First time ordering. Easy, convenient and had the book in stock
The addition of the ability to save money by consolidating shipping is very welcome!
I love to be able to use Alibris instead of Amazon!
Great selection and supports indie bookstores!
I can always find what I'm looking for, and the prices are great!
Find old movies, music and books fast!
Don't usually order books online, but so far ordering with Alibris seems pretty straightforward.
Always very satisfied with the results as promised.
Quick and Easy and great availability. Long time customer. Thank you.
Love shopping on Alibris. Easy. Big Selection. Great prices.
It takes too long to place an order. Items placed in the cart are removed too quickly. This is my 4th attempt to place an order.
It's always wonderful shopping here. 90% of the time, I find the book I'm looking for and always look here first.
I love alibris and I always recommend it for new and used books
Very few setbacks of not getting the book, has happened only 3 times in basically three years, and sellers and or Alibris have been very responsible with locating books and processing refunds.
Found both books I was looking for and so glad you are not on the east coast.
So happy to shop from you rather than Amazon. Thank you
Overall excellent experience - loved the savings optimizer. It was a bit confusing why shipping was applied in cart when the free truck was showing but they at final checkout it was removed.
Service is good by definition; your service is very good.
Found everything. Shipping is too high but that's all over.
I don't mind the shipping charges but wish the books would be sent in one package when bought from one seller
One of the products had mixed infomation, so I took it off my cart and couldnt use coupon.I just wish you did not have to pay shipping for each item.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

