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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I have purchased several books over several years for our Sunday School Class and am well satisfied with all of my purchases.
Quick process to find what I want and place order.
Easily found what I was looking for; simple process.
Easy to find what I'm looking for; reasonable prices!
Could not place an order until I found my password, then could not find my order, then had to redo it. Could n get my money on accout to pay with discover card rewards. Shipping too much
Happy to find the title I need at t price I can afford. A little disappointed it will take some time to arrive from GBR, but still glad I found it here.
Books are very cheap to buy, and it is easy to shop in Alibris
Disappointed shipping was more than price of book!
Good shopping experience. Biggest pain point is I wish I could see what stores carried all the books I'm looking for so I could potentially save on shipping costs.
Good shopping experience and book choices, but getting coupons did not work well for me.
Fairly easy, I was just getting a book required for my college course. And this store had the book available. This book isn't actually a textbook for this class is a regular book for the class so I couldn't get it at the schools bookstore. Like I said quick easy and all the information available
Dont mind paying for shipping, but dislike that "trackable" shipping is extra. Extra for expedited shipping, certainly, that's reasonable. But trackable shipping is a basic service and should be provided without having to pay for expedited shipping in order to be able to track my package. Otherwise, website is clean and understandable, and PayPal is provided as a checkout option, without which I would not have ordered. Thanks!
Grateful your site has what I need at a very affordable price. Thank you.
Alibris is a great site to buy books from. Never disappointing.
I love Alibris, great selections and quick shipping from their sellers.
I was pleased to find that Alibris does not attempt to censor my book purchasing decisions.
Always have had good services and good prices here!
I love your books because even the used ones are in good shape
Using a coupon was confusing and frustrating. I had to completely restart my order
Easy shopping, they had what I wanted, easy checkout and I am happy! Can't wait to receive my order!
Bandwife1
I real enjoy the great prices. I have to watch myself so I don't go overboard.
Always able to find what I'm looking for.
Changing billing/shipping address had to be re-entered multiple times. A real #@$%&* time consuming pain it the@^*.
Very quick and easy to see what i wanted and purchase it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

