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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,555
shipping
12,545
quality
12,539
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I found what I was looking for, and the format was simple to use.

Date of experience: January 23, 2024
Washington
1 review
0 helpful votes
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I was unable to review my order and unable to make corrections. After much search I was able to correct my order. It appeared that shipping was free. Though the shipping rate is reasonable. It appeared free but was not.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
Italy
1 review
0 helpful votes
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The Alibris website surreptitiously signs one into their mailing list rather than having customers opt in. Let the buyer beware!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
California
1 review
0 helpful votes
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First time ordering books for a study group and there seem to be no copies available near me.

Date of experience: January 23, 2024
Virginia
1 review
0 helpful votes
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So far, so good
January 23, 2024

So far, so good. This is my 1st order. So I can't tell you much more about my opinion yet.

Date of experience: January 23, 2024
GB
1 review
0 helpful votes
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Although I had put in my address as the UK, the shipping costs showed only a third of the final cost at the checkout. If my address is UK, shipping costs should be apparent from the start.

Date of experience: January 23, 2024
Washington
2 reviews
0 helpful votes
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Hi, you sent me a$15 coupon but it didn't apply on my order?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
Colorado
1 review
0 helpful votes
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Back-and-forth juggling between finding/selecting books was tricky. There appeared to be no option for adding books once I got to the "Order" page.

Date of experience: January 23, 2024
New York
1 review
0 helpful votes
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Alibris is the best
January 23, 2024
Updated review

Alibris is the best. Great selection, excellent service, reasonably priced, and best of all, your $ goes to indie booksellers, not to Bezos, et al.

Date of experience: January 23, 2024

Y'all are the best
July 17, 2021
Previous review

Y'all are the best.

Date of experience: July 17, 2021
Texas
1 review
0 helpful votes
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The site provides the information I need and nothing...
January 23, 2024
Updated review

The site provides the information I need and nothing more.

Date of experience: January 23, 2024

Good job today
October 11, 2021
Previous review

Good job today

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
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Great experience
January 23, 2024

Great experience. Perfect for finding hard to find editions

Date of experience: January 23, 2024
Washington
1 review
0 helpful votes
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I like the variety of prices
January 23, 2024
Updated review

I like the variety of prices. I think I got a bargain.

Date of experience: January 23, 2024

The multiple purchase options and value are great
August 31, 2022
Previous review

The multiple purchase options and value are great.

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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Quick view of all book types offered and their prices. As a devourer of books on e again in my life, I appreciate that so I can look for my next few.

Date of experience: January 22, 2024
Oregon
1 review
0 helpful votes
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I love to buy books in Alibris I can find new hard cover and the ones that are used they are always in good condition they are also mail very fast.

Date of experience: January 22, 2024
Tennessee
1 review
0 helpful votes
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Good Price, easy ordering
January 30, 2024

Good Price, easy ordering. However, I shouldn't have to agree to have my comments made public in order to place my order. That is why I gave 3 stars only. Prior to getting to this requirement I had given 5 stars and a most likely recommendation.

Date of experience: January 22, 2024
Washington
1 review
0 helpful votes
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I found what I was looking for immediately and checkout was a breeze!

Date of experience: January 22, 2024
Georgia
1 review
0 helpful votes
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Found multiple selections for all of the titles I researched.

Date of experience: January 22, 2024
Texas
1 review
0 helpful votes
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Easy to find a book at a relatively close book seller.

Date of experience: January 22, 2024
Illinois
1 review
0 helpful votes
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Seems pretty good!
January 23, 2024

Seems pretty good! I like the idea of recycling books once they have been read.
A great concept in todays economy. Thanks!

Date of experience: January 22, 2024
Maryland
1 review
0 helpful votes
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Good selections...
January 22, 2024

Good selections...found all the books I was looking for.

Date of experience: January 22, 2024