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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Thanks for having the textbook I needed at a great price!
Always quick, always available, always a good price
Every time I try to use a valid password ALIBRIS does not recognize it anf I havr to go through the "Change Password" process. This is a pain in the neck!
Ordered this book for the 3rd time! Order 1 and order 2 were both cancelled by the seller for various reasons.
The website is easy to navigate and the prices are great.
I appreciate web site's ability to track orders, along with fast responses from customer service.
Glad to support independent booksellers.
Interactive features of Alibris work well!
Site is easy to navigate, and service, including responsive tracking, is excellent!
Confusing purchasing process would not accept billing information.
It would be nice to see shipping costs before getting to checkout. I cut my order in half due to shipping cost confusion
The goods were priced in pounds and then the shipping cost was changed
Thank you for an email sent earlier this month advertising a coupon. Shopping was easy. I will look here again in the future.
Love all the option of purchasing th book I was shopping for.
When I receive them, we'll see if there review of the condition of the book was accurate.
Thank you
You have an excellent supply of books and a very good rating system.
YOUR WEBSITE ORDER PROCESS IS AN ATROCITY! I WANTED TO ORDER 7 BOOKS. I BECAME SO DISGUSTED I CUT IT BACK TO TWO BOOKS. SHIPPING COST OF $4.99 PER BOOK IS INSANE! I THINK I WAS ENTITLED TO A SUBSCRIPTION DISCOUNT, BUT I COULD NOT FIND THE CODE. THIS WAS THE WORST EXPERIENCE I'VE HAD IN SIX DECADES!
I find books here I can't find other places; however, the shipping costs seem to be higher, add up quickly…
Easy to navigate site. Enjoy the many options for sorting searches.
I can't seem to find selection for different shipping options…Media Mail is fine with me, just curious…
Would not configure payment quickly, curious if product will come at all?
You had what I was looking for, and made it easy to purchase
Usually find what I'm looking for and save lots of money.
My experience with Alibris was a great one! Shopping with them is a breeze and a snap!
Such a great experience this was in that Alibris had just the right book I was looking for and that check-out was super-easy!
Shopping for books using Alibris is quite a fun experience!
Online book shopping with Alibris is always one of the easiest and best experiences of my life!
This is one of the best book-buying experiences yet.
This go-around with Alibris was just as the others in that it was very easy and foolproof.
Online shopping with Alibris.com couldn't be easier!
Easy to find item; order process nice and easy for an older person.
Good and honest people to deal with and books received are what to expect
Over the years only had a few books that were not exactly what I ordered
Ordered a lot of books from Alibris and am quite satistied with what I have received.
I have ordered quite a number of books and only a few werenot exactly what I ordered
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

