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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,538
shipping
12,528
quality
12,522
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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I wanted to BUY 2 copies of this book and the system would not let me add a SECOND book. By the time I went back to buy it again through the entire process, the book was already gone...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Wisconsin
1 review
0 helpful votes
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As usual you had what I was looking for--and more!
January 30, 2024
Updated review

As usual you had what I was looking for--and more!

Date of experience: January 30, 2024

Lots of choices and broad range of purchase prices
October 31, 2021
Previous review

Lots of choices and broad range of purchase prices

Date of experience: October 31, 2021
North Carolina
1 review
0 helpful votes
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I'm pleased that you have this book I'm sending as a gift to Shirley.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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You had what I was looking for at the best price
January 30, 2024
Updated review

You had what I was looking for at the best price. Thank you.

Date of experience: January 29, 2024

Quick, simple
July 6, 2023
Previous review

Quick, simple.

Date of experience: July 5, 2023
Kentucky
1 review
0 helpful votes
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I'm beginning to wonder if this company is legit
February 6, 2024
Updated review

I'm beginning to wonder if this company is legit. I ordered the first book and then I'm notified that it's not available. Ordered the second one that you suggested waited a few days notified that it is not available. This was to be a gift. I won't be using this company again. If you tell me this book is not available I will definitely tell everyone I know steer clear of this company.

Date of experience: January 29, 2024

I already ordered a book which was accepted
February 21, 2024
Previous review

I already ordered a book which was accepted. Then today I received a statement saying it wasn't available and that another one similar was put in my cart. Of course I spent about $3 more for it. Not too crazy about that experience. I won't be a repeat customer.

Date of experience: January 26, 2024
Tennessee
1 review
0 helpful votes
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Easy to set up an account; order placement very easy!

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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Maybe text notification if an order is canceled due to no available copy? Email is a little delayed.

Date of experience: January 29, 2024
Arkansas
1 review
0 helpful votes
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First time using alibris
January 29, 2024

First time using alibris. It was a smooth transaction.

Date of experience: January 29, 2024
Wisconsin
3 reviews
0 helpful votes
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I love that I can find books through alibris that the all-powerful Amazon does not have.

Date of experience: January 29, 2024
New York
1 review
0 helpful votes
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I tried multiple times to enter my credit card number in the Bing browser. The cursor never appeared. I could enter Expiry number and CCV number, but not the card number. I finally created an account so that I could complete the transaction in Chrome. MUCH TOO TIME CONSUMING!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Easy to search and find the book I'm looking for. Great prices on used books!

Date of experience: January 29, 2024
Oregon
1 review
0 helpful votes
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Such a wealth of titles, easy to use online interface!

Date of experience: January 29, 2024
Wisconsin
1 review
0 helpful votes
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Very quick and simple
January 29, 2024

Very quick and simple. Nothing was confusing or seemed gimmicky

Date of experience: January 29, 2024
Colorado
1 review
0 helpful votes
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Wish the system automatically found the books you choose from the same store. I choose the books but must go to extra effort to try to find them at the same store to help keep shipping down. It would be great if the system did this for the customer, maybe gave the customer a message saying the book is not available from the vendor who had the others in your cart.

Date of experience: January 29, 2024
Florida
1 review
0 helpful votes
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Use of PayPal is a bonus to a quick positive shopping experience!

Date of experience: January 29, 2024
NL
1 review
0 helpful votes
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At first I was excited to have a coupon code, etc. for my first ever purchase here. I think the order minimum to use it- $30.00- is a little high for me. I tried to throw in some $0.99 paperbacks make it to the minimum, but it just wasn't worth it. I like playing around with the shopping filters/tools/bargain bin stuff to get the best discount. Disappointed, but I understand that it pays a small bookstore much better overall to ship multiple books. I don't like Amazon's style at all, so here I am. Keep up the good work.

Date of experience: January 29, 2024
Maryland
1 review
0 helpful votes
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I was able to get right to the product of my choice without a lot of sign in hassle.

Date of experience: January 29, 2024
Illinois
1 review
0 helpful votes
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Easy to find what I am looking for and even though...
January 29, 2024
Updated review

Easy to find what I am looking for and even though some of the books are unusual I have always been able to find them on Alibris.

Date of experience: January 29, 2024

Very easy to use
May 12, 2021
Previous review

Very easy to use. I don't know who owns alibris but I choose this source to buy my books thinking you are not one of the massive stores.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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You have made this process seamless and ha e found me the book I was looking for at a great price

Date of experience: January 29, 2024
Ohio
1 review
0 helpful votes
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Alibris makes it easy to select what I want and check out with minimal hassle. That's the review.

Date of experience: January 29, 2024