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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,541
shipping
12,531
quality
12,525
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very friendly and great selection of books for school. Thank you

Date of experience: April 5, 2026
New Jersey
1 review
0 helpful votes
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Straightforward
April 16, 2026

Exactly as expected and nice to shop on something that isn't Amazon. And best price.

Date of experience: April 5, 2026
2 reviews
0 helpful votes
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Great resource!
April 16, 2026
Updated review

This service offers so many wonderful books---hard to find ones! I especially liked knowing the condition of the books! Website was easy to navigate and shipping was prompt.

Date of experience: April 5, 2026

Easy to find the book(s) I wanted
March 26, 2026
Previous review

Easy to find the book(s) I wanted. Lots of options to choose from

Date of experience: March 15, 2026
Virginia
1 review
0 helpful votes
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I'm blown away at the value and the inventory. I was watching a YT on odd and obscure sci fi books and the first one inquired about was available at a steal? Thanks Alibris!

Date of experience: April 5, 2026
Maryland
1 review
0 helpful votes
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I purchased an ebook and was not able to redeem the code due to the code not being the required number of characters 12, my code is only 11 and after multiple attempts I can not get any assistance nor do I have the book for my class

Date of experience: April 5, 2026
North Carolina
1 review
0 helpful votes
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It was easy to pick the items and check out. It would have been easier if the item was in the cart each time rather than have to bring up the titles again.

Date of experience: April 5, 2026
Washington
1 review
0 helpful votes
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Looks good!
April 15, 2026

Looks good! Quick and easy. Thank you very much! And have a good day.

Date of experience: April 5, 2026
California
1 review
0 helpful votes
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My goto for the used books!
April 15, 2026

My goto for the used books! I have tried others but I always refer people to albris

Date of experience: April 5, 2026
Texas
1 review
0 helpful votes
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I love Alibris
April 15, 2026
Updated review

I love Alibris. The site is easy to navigate, and has a great selection. It is very seldom Alibris will not have what I need.

Date of experience: April 5, 2026

It was quick, easy and exactly the way I wish all online shopping could be.

Date of experience: February 20, 2026
New York
1 review
0 helpful votes
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No time to waste!
April 15, 2026
Updated review

It's a reliable and highly-efficient consolidator of used-book dealers that *greatly* facilitates my success at finding and buying books which I have been unable to borrow or acquire ANY OTHER way!

Date of experience: March 15, 2026

I do NOT appreciate how little HPB-Ruby and HPD-Diamond...
August 15, 2025
Previous review

I do NOT appreciate how little HPB-Ruby and HPD-Diamond tells us about the condition of their wares; they simply enter a boilerplate phrase of as few as two words!

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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My billing address is the same as my shipping address. I most recently used an old address to order. Alibris has me fill out billing information before shipping information, so I couldn't check "billing address same as shipping" and have it use my new shipping address for billing as well; it kept the old address and I had to fill out my payment information again. If the shipping details came before the billing details in checkout, this wouldn't happen.

Date of experience: April 5, 2026
Washington
1 review
0 helpful votes
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I like the way you let me see where the books are coming from enabling me to support local booksellers and minimize shipping impacts.

Date of experience: April 5, 2026
Illinois
1 review
0 helpful votes
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Wonderful
April 15, 2026

Having ordered from Alibris before, when I was looking for a specific title I tried them first. They had exactly what I needed at a very reasonable price. Their shipping estimate was spot on as well. I'll be shopping with Alibris again!

Date of experience: March 30, 2026
California
1 review
0 helpful votes
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Your website is kinda clunky and reloads checkout pages at random which loses info I've already entered. I'd also like to be able to search by condition as well as type (i. E. Hardcover, Very Good) in your filters.

Date of experience: April 5, 2026
Virginia
1 review
0 helpful votes
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Too much for shipped.
April 15, 2026
Updated review

The shipping for my last order was twice as much as the cost of items I purchased. I will now be very careful about future orders. If I were your company, I certainly find a more economical way of shipping.

Date of experience: April 5, 2026

Good as always I have used your serves for over 30...
March 25, 2026
Previous review

Good as always I have used your serves for over 30 years and have been satisfied every time.

Date of experience: March 15, 2026
1 review
0 helpful votes
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Desired improvements
April 15, 2026

Some booksellers do not provide tracking information. Sometimes it takes a long time to receive orders, even for some booksellers to ship them. One book I ordered was not the edition advertised (US ed. Not UK).

Date of experience: April 5, 2026
Virginia
1 review
0 helpful votes
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Quick and easy
April 15, 2026

Quick and easy. Just wish I could actually see the condition of the book via pictures

Date of experience: April 4, 2026
Washington
1 review
0 helpful votes
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My favorite source for books
April 15, 2026

I searched for two specific and unrelated books (crafting and medical issue). I was able to easily find both. Shipping takes a lot more time because I live in a very remote area. Everything arrived safely and in good condition, and I will definitely be using this site again.

Date of experience: April 4, 2026
1 review
0 helpful votes
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Never again
April 15, 2026

Some months ago I changed my password. For this order, I had to use a different email account, because, no matter what steps I took, I was not able to log in using the new password--nor could I access the "forgot password" feature. Tried several times; but Alibris never emailed me the email that would let change my password. Staff was no help at all. Fortunately, there are other providers out there; I will not do business with Alibris again.

Date of experience: April 4, 2026
Florida
1 review
0 helpful votes
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I like the way Alibris is set up
April 15, 2026
Updated review

I like the way Alibris is set up. Clear and uncluttered. Often there are bargains galore. Thanks, Jeff Lee

Date of experience: April 4, 2026

I enjoy shopping Alibris very much!
October 11, 2025
Previous review

I enjoy shopping Alibris very much! Straightforward, straight ahead, usually a bargain and easy to understand the site!

Date of experience: September 30, 2025