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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Have bought from Alibris for may years, and have always had a great buying experience. All bo received have been in excellent condition
I would like a better description of what is in the book. For instance, "jesus as Teacher" is this about Jesus or about teachinf? Often can't tell. What year was the book published? Horne's books are changed when re-published. I also wonder about the cost of shipping and handling. I spend more on this than on the books themselves most of the time.
It would be great if I could work on two different orders at the same time. Since I couldn't, I had to eliminate books from my cart to wishlist.
Alibris haș a wonderful selection of old and new books. The mailing costs are expensive, however.
Book advertised in Find A Cheap Book website as $28.63 with shipping included but when I click on the link it is now $ 24.14 + shipping for a total of $29.13. Not a big difference (in this case) but I wonder what surprise charge a more expensive book will spring.
Great bookstore@ reasonable prices. The books that I ordered previously were in GREAT condition. I would highly recommend for all of your books needs. Thank you Alibris!
I have been a customer for several years. Great to have a book business that sells used books. It been a pleasure.
I have been using Alibris for YEARS! Love them! Now, I get to purchase text books for my granddaughter…
Very satisfied. I can always count on Alibris for my books and movies.
Incredibly reasonable prices. Extremely simple checkout for one who does not enjoy dealing with IT complexities. Excellent selection! And you wanted to follow up to see if I am satisfied with my order, besides offering this questionnaire! Conscientious customer service!
Efficient and problem-free, with exactly the books I was seeking at incredible prices!
I have been very pleased with my purchases from Alibris and plan to continue purchasing from them.
I adore Alibris! I've been using it for 20 years 🥰 Never disappointed
Love the fact that I can find books that I want at a reasonable price in great condition
Web site is easy to navigate,even for an old (69) yr old
This is the third order I've placed for this book. Each previous time I completed the order only to learn - later - the book was no longer available from that source. Starting to get a bit annoying to be honest.
First choice was already in somebody else's cart. Why was it still listed as available?
I found the book I wanted, went straight to checkout, filled in a few boxes and I was done! About a half a minute. I love it. Thanks much.
Found exactly what I was looking for. Good price. Website was very user friendly.
Always good to shop here!...used books can have a useful life!
All necessary info per book included. Easy-to-follow ordering process. Goes fast. Thank you!
You take care of me and my $$. I like that.
Selection offerings are the best I've seen.
Wide selection of price and condition options on individual titles is much appreciated.
Trying to change my billing address was confusing. I had to reinput my same credit card number and then check the box that said same billing address as shipping. It would have been so much simpler to just check the box in the first place.
I found my item and was able to purchase it with no problem. Thanks!
Found what I needed, plus the related recommended books were also good. Thanks!
I had to do this order twice because the items I picked "disappeared" from my cart and were no longer available.
I found what I wanted and purchased it without any problems.
I found all the books I needed at a fair price. Searching, adding and subtracting items all went smoothly.
OK so far, but not knowing how much shipping is going to cost is negative.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

