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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Love your site! Easy to find what I want. Good prices
Everything I was looking for was here and at awesome prices
Easy to work website. Checkout a breeze! Thank you
My tax rate is 4.25% but the tax rate I was charged is 8.81. I'm in an unincorporated county and do not pay Denver county tax rate
New account setup and first order entry was fast and easy. Now hoping delivery goes just as well 🤞
Easy to navigate the site. I will be a regular visitor.
Mobile site was a little difficult to get to. Wasn't sure if site updated or not. Couldn't log in or view cart.
Easy to find low priced used books from the same store. I love how many titles are available and shipping is inexpensive.
First time customer, and I found everything I was looking for on the first try.
Easy to search, offered additional shipping discount.
Lots of copies to choose from. I like being able to pick stores that I want to support.
Standard shipping says $4.99 for first book. $3.49 for second book. But I was charged $4.99 for each.?
I would like to be able to filter my search by condition of the book. Otherwise, I like your site.
It was easy to find the book I was look for and to complete my transaction of buying it.
My experience was good overall, but it took me a little while to understand the format of the list items.
Your web page is easy to use and you usually have what I am looking for.
I'm finding wonderful knitting books
Found what I was looking for at a good price.
Changing credit card user's address is poor! Impossible...
Can't delete faulty shipping address
I'm sure there's a good reason for your not having full information on books recently added to your inventory, but it's so exasperating! Often by the time I return to check this info, the affordable choices are gone, or the book is gone altogether.
One book had one description before ordering and another afterwards (was it a book with a dust jacket or was it a soft cover?), so had to contact seller to straighten this out. I received a very gracious reply, by the way.
Again you had the book we were wanting to purchase
Thank you for having this used book
Thanks for having the book I needed today.
I am in a reading group and am very happy you can provide the books I need.
You always seem to know and have what I want
I saw this book in Archeology magazine and would love to add it to my Amelia Peterson mystery books on life in Egypt.
You always have what I am looking for
You have the book I was looking for at a decent price
You are always "there" when we want something to read
This weekend (Feb.3 & 4) was advertised to be $10 off and no shipping. That did not show up and I paid full price with $4.99 shipping. How is that a good experience?
I was able to find all the movies I was looking for, I do wish there was more information about what the movies have listed on the back, like is it wide screen, are there special features. But I don't blame Alibris for that, its the sellers not putting that info in.
Easy to use and found the books I was looking for.
Through Alibris I have received reasonably cared for books at a very good price.
You have offered books for which I search. They arrive in a timely manner at standard shipping costs. They are in reasonable condition which is my expectation. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members