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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is a great resource for new and used books and the website is super user-friendly. Great deals, easy to shop.
Alibris makes it super easy to find books, has a useful rating system with a range of options and recommended copies, and gives clear instructions on use of the site. I recommend the site to my students and would recommend to anyone looking for books.
I shopped for a CD from the French singer with a single name, 'Barbara'. I put this in my cart, but the description became 'Best of Barbara Mandrell' instead. I sent a message to HPB asking which one it actually was, and the message from Luna M. Was that 'we are unable to verify this information'. If I ordered it, someone would have to physically locate it, so just looking now to see if it is correctly identified shouldn't be a big deal.
Order cancelled but replacement automatically placed in My Cart for review, good idea.
Found what I needed through a search. Exactly what I needed. 😊
The computer mixed up one of my former recipient's name and address for my AMEX billing address. It was difficult to workaround.
Found two obscure authors at a good price.
Very easy to find the product and to sign up and have it shipped
Went well shipping cost was exorbitant it doesn't cost five dollars to a mail book
Quickly found what I was looking for. Easy to search.
The website is easy to search and find the books I wanted.
Lots of options in pricing. Would like to find free shipping...
Found what I am interested in and was able to place order w/o a problem.
It rejected my credit card and i had to reenter it. There was nothing wrong with my credit card. AND now i can't get out of this comment unless i agree to be contacted. So for that i lowered my rating of this experience. Go ahead contact me. Then i will rate you at a 1.
No problems with any order this far--and I have bought several books.
Your shipping prices have gone up while Amazon's have not.
I'm disappointed that I wasn't able to change my shipping address. I accidentally shipped to the wrong address. I contacted customer service immediately after changing my order. They said to contact the seller. The seller said to contact customer service...
It's impossible to change your forgotten password on a smartphone. I had log on on my laptop.
Best website I know of for purchasing books at reasonable prices
I love shopping for books at Alibris
Found what I was looking for and easy to order. Thanks!
But I did have to reorder this book because it was cancelled on the previous order (?)
Ease of finding what I was looking for!
I need less usual reference books for church ministry. They always have them here.
So grateful. Also helped me in grad school with books needed at discount.
Love this site. I am putting together a spiritual library and all the books I need have been here.
I quickly found the books that I need for a particular collection. They are
Harder to find and can get expensive at new price. Very happy to shop here.
Easy and you have the books I need
First time, enjoyed looking for books I did not know of.
Why does all shipping appear to be $4.99 per item? Seems so high compared to other booksellers
Tonight's order good, last week shopping cart errors were dropping shopping like crazy.
Unfortunately not happy my Ex married name is auto-populating in the shipping fields.
I've used Alibris for more than 20 years, since a fellow author recommended the site. I can always find out-of-circulation books necessary for research, the prices are always the lowest, and the books always in excellent condition.
Easy to find the books I wanted. The shipping cost, however, is discouraging.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members