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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to navigate your web site. Choice of books amazing.
Easy to order- nice benefits- good suppliers of products anyone can buy.
Web site easy to use. Cost of postage becoming outrageous though.
Good selection of available editions of same title
Not sure why the order was initially denied, then accepted...
The descriptions of each offering were very helpful. The checkout procedure was straightforward.
This was an easy, pleasant, quick experience. Thank you
This book I ordered was listed on BookFinder for a total of $12.49, but when I checked out the price was $12.99...: (
Piece of cake! Plus, Alibris had something I have looked all over for, but no one else had. And at a great price, from a top-notch seller!
You have what I want, at a good price, with lots of options, & it's easy to find.
You and your website designers & programmers are doing a great job.
Thank you.
Found what I was looking for at an excellent price.
Pricing is a little confusing with all the different prices for the same paperback book.
I've been using Alibris for years. I just love Alibris. Great deals on books. The site is easy to use. The description of the books I have purchased have been spot on. Delivery time has always been accurate. My parents and I love Alibiris.
So easy to find what I'm looking for and to check out. Wonderful site. I've been using well over 10 years. Thank you!
I'm checking out and the UI asks if I have a coupon code. I'm game for that! So I go to CNet and fervently click through oh I don't know 8? Different links that supposedly lead to coupons? But each one comes with a minimum purchase requirement before the code can be used, and that information is never provided before I click on the link. So this is tedious. I only have a $26 book in my cart, and that's for a reason. Finally I see the "coupon code link" that says I can get $5 off if I sign up for your newsletter. Great! So I do that. That one says, "no code required". Then why don't I see the discount reflected in my cart after I sign up? Oh I know, I have to look in my email. So I log into my business account and check that message, and it informs me that the code is "thanks". Great! I go back to my cart (which miraculously hasn't expired) and enter "thanks" into the right spot. But the discount doesn't apply! Why? There's a minimum purchase requirement.
If you haven't enjoyed reading through this tedious re-telling of my tedious experience chasing what appeared to be relatively easy discounts, but which in fact were so tightly locked down under minimum purchase requirements that NONE of them worked -- not even the one that said exactly that in so many words 'on the tin' -- just imagine how tedious and frustrating it was for me to experience it. Thank you for soliciting my feedback. Looking forward to the book.
Quick and easy to locate a book I wanted and ordering was a breeze.
Alibris has many of the books I like to read at very attractive price ranges.
Easy process, and having PayPal as a payment method is a big plus.
I was charged $4.99 shipping fee that I did not see when I input my payment method! And I cannot go back to cancel the order!
The only request would be to say how long it'll take before placing the order
- ok to publish the following with "Name Withheld" or "Anonymous Customer" but not with my info, thanks -
Overall good. However, when the list of books was returned from a title search, there was one that listed a U.S. location as the seller, but upon clicking for Details, it was revealed the book was being shipped from the U.K. I would not have known that had I not clicked on Details.
The site is easy to navigate and I can usually find what I'm looking for.
Always a fast, easy, efficient shopping experience on Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

