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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Love shopping with Alibris, for choices regarding pricing and condition of books
I am glad to find this book and look forward to having it.
Most books arrived on time in good condition. Those that didn't, and there have been a few, were dealt with quickly. Either monies were returned, or another Book was shipped.
Easy to find what your looking for at a Reasonable price.
I have ordered three times and found the results were more than satisfactory
I was satisfied with the service and the book was what I expected and it came on time and so I have no complaints.
Overall, a good experience; there are a few
"hiccups" in completing the Transactions, but those seem to be more about the "timing" of processes.
Books in good condition for a fraction of the cost of one in a bookstore.
Easy to use and good to save on books!
I contacted customer service when two item (out of many) failed to be delivered. I received a prompt and satisfactory response, and ordered the items again. I am very satisfied.
Everything is fairly well presented. Not perfect, but decent.
Books seem so cheap... 99 cents and so forth. UNTIL you calculate shipping! Ridiculous. Just put it all in the price, and it would feel more straight-forward. Feels sneaky.
I've always thought the process at Alibris was excellent
I've always thought alibris did the website/shopping experience really well.
Alibris had an obscure used book I am interested in. The ordering and checkout process were easy.
Albris had exactly what I was looking for. The shopping process was easy.
So far I have found exactly what I was searching for.
Found exactly what I was looking for
Swift processing, great product, price and delivery of my selection.
I had placed an order some months ago, and it hadn't arrived when expected so I asked customer care to provide me with a tracking number. Instead they told me to wait a week or two more for my package to arrive and to contact them then if it hadn't arrived yet. When I did contact them for a second time only then did they provide my with the tracking number which stated that my package had arrived two weeks ago, when it clearly hadn't (in fact they registered the arrival the same minute they themselves supposedly got the package). I 100% blame my country's courier company for this (they are notorious for this kind of thing), but if you had provided me the tracking number when I first asked for it, I would have reacted in time and probably gotten what I paid for.
The book was well protected and as described. Delivery from the US to Europe was very fast, ahead of scheduled time. I do not have any complaints.
Arrived earlier than promised and was a great value.
Way cheaper than other sites with more options to purchase.
I was totally displeased upon receiving notification of an ordered book and receiving a refund, but, when I ordered another copy of the same book that cost $.43 more I did not receive the equivalent coupon value that I received from the previous order. We are only talking penies but the concept is valid and important.
Canceled one book that I ordered without telling me it was no longer not available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members