On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No thank you only survey noted please remove this...
I have previous books on order which have displayed order numbers for tracking (shipping) numbers for over 2 weeks even though you claim they have shipped. What gives.
The information on checkout form needswork. You don't know what shipping is until checkoutbor if it's even available. And what book is hard, soft, etc. info needs to be real time as you are shopping because some us have to set limits on our shopping.
Had no idea this site existed. Happy to have found it,
My order was received promptly and was in excellent condition. I could not be more pleased.
Good. I am happy with your services. Keep up the good work. Well done and barvao. Fine
Was quick and easy, the menus and such are layed out well and not a mess of ads and junk I don't want.
My order was placed and received in a timely manner. The only issue I had was that one of the books I received was advertised on the site as a boxed set but when the order arrived it was the first book of the series. Had I known that it was a single book and not the set I probably would not have ordered it. Aside from that, everything was wonderful as usual.
Wow! You didn't have the copy I ordered yesterday, so you selected a replacement for about the same price and made it available with a few clicks. Thanks!
To quote Critics le Porter, "You're the tops!"
One of my earlier orders was partially delivered. USPS indicated that the item hasn't been shipped. I asked the seller to explain why the book has not yet been shipped.
Book came in good condition, and quickly, exactly as described.
So far, so good, but I have not received it yet. I have only just ordered it.
Your process of check out, discounts, passwords, phone and e -mail is a pain. This is the third day I've tried to purchase books in the last week. 1st try was Monday or Tuesday. Gave up after 12 tries. Thursday, gave up after 5 tries. Today almost gave up after 2 tries, but tired again without discounts', finally went thru. May or may not ever try again.
The book had more wear than I expected given the description, but was really just fine.
Thank you, book came as expected. I only wish stickers used to mark books were of a better quality so that they would be more easily removed. Likely a hope that will never be realised
I am trying to buy through the aadvantageeshopping.com site, but I never can get the miles for the purchase, even if I bought by clicking the alilibris link from aadvantageeshopping.com
I Love this site, they usually have the book I'm looking for at a good price.
The availability of books is amazing. Shipping costs leaves a lot to be dis desired. Not your fault. USPS has again raised prices..
Alibris provides the most user friendly on line company I have ever delt with. Thank you.
Had to repeatedly changes to shipping address and billing address.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members