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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Item was in excellent condition and shipping was reasonably prompt
Alibris has the best prices of any online bookseller hands down.
As always (wrote the longtime customer), the site is easy to navigate, the selection is outstanding, and the prices are extremely reasonable.
I was charged $5 shipping for a $6 book sold by Goodwill in a suburb of Portland (where I live). Your system should be changed so you have an option of "Picking it up at the Seller". I promise to use less than $5 of gas since I used to drive daily to Hilsboro where the seller is located (I worked in Hilsboro).
Your shipments have been very reliable. Thank you.
Bill
I usually find everything I need here. I wish the shipping was faster.
Love this site. I can always find the books I am looking for.
Billing address for credit card is incorrect and the site defaulted to the incorrect address and will not allow me to edit and update the correct address.
Really awesome deals! I highly recommend this website
I enjoyed my shopping experience, especially since I was able to order the book that I wanted.
I love Alibris and its associated sellers! I have been using your store for years!
I've been using Alibris for years. I love this site.
I am wanting to study to become a certified pharmacist. After watching some videos, several people recommended the book, PTCB Hero. They said it gave the information needed for the exam and nothing else. So I found this book new on Amazon for about $25.00 but before I ordered I did a Google search and found this same book new, for $12.99 on Aliris. I still had to pay $4.99 shipping but I still saved about $7!
Quick so far! Now i hope the book comes with no hassle and in a hurry.
I appreciate the suggestion for savings with regards to shipping.
We would return this book for a refund if that is a possibility. The book is very disappointing. It's some well known "home remedies." It's not much more than a booklet. The advertising for the booklet promised more than it delivered.
I have a 5.00 coupon "THANKS", but no place to put it, so it didn't count toward my purchase…..
I love Alibris's selection and prices. Moreover, I've never been disappointed with the condition of an item. I just wish things arrived more quickly.
I've been trying since 8am to place this order. Sent an email and no one ever got back to me
Love shopping with Alibris, for choices regarding pricing and condition of books
Most books arrived on time in good condition. Those that didn't, and there have been a few, were dealt with quickly. Either monies were returned, or another Book was shipped.
Easy to find what your looking for at a Reasonable price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

