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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy experience, the book that I wanted was on stock while other sites and stores didn't have it.
The books show up in a timely fashion, and the product is always what I am expecting according to the description.
Almost always can find the books I need here.
Alibris is my go to site for used books. I recommend them to all my students
Great online shopping experience. Low priced item.
I am frustrated that when printing a record for my files, I am not provided with the option to have the paper orientation be 'Landscape' (so that the print will be large enough for me to read easily. Another concern is that there is no option to provide a message to be sent to the bookseller, which I like to do in order to request my book be packed in a protective manner. Otherwise, thank you for making this great academic book available on the Internet!
While I was looking in the Used. AddAll website for two additional books, the book I had placed into my Alibris 'Cart' disappeared! I could not even find it by going into my Alibris account! Other book services similar to Alibris which I have used, let me get to the book I wanted and had placed in my Cart!
Found what I wanted immediately - order went through without a hitch...
Very easy to navigate. Found what I was looking for right away.
Easy to use. Easily found the exact item and the check-out
When purchasing Hardy Boys books, the publisher and page numbers may not be accurate. I ordered one that was advertised as the original version (228 pp.) but turned out to be the revised version (177 pp.)
I got what I ordered and on time. What more to say?
Quite exceptional. As I said book came in excellent condition and on time
I'm always very satisfied with Alibris. Very quick delivery
I always (most always) find what I need. This is true. Sometimes prices are more than I might want to pay, but at least the item is available. Other times it's amazing how inexpensive a book is.
Item was in excellent condition and shipping was reasonably prompt
Alibris has the best prices of any online bookseller hands down.
As always (wrote the longtime customer), the site is easy to navigate, the selection is outstanding, and the prices are extremely reasonable.
I was charged $5 shipping for a $6 book sold by Goodwill in a suburb of Portland (where I live). Your system should be changed so you have an option of "Picking it up at the Seller". I promise to use less than $5 of gas since I used to drive daily to Hilsboro where the seller is located (I worked in Hilsboro).
Your shipments have been very reliable. Thank you.
Bill
I usually find everything I need here. I wish the shipping was faster.
Love this site. I can always find the books I am looking for.
Billing address for credit card is incorrect and the site defaulted to the incorrect address and will not allow me to edit and update the correct address.
Really awesome deals! I highly recommend this website
I enjoyed my shopping experience, especially since I was able to order the book that I wanted.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

