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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fast shipping and good prices. Wish the mobile site was more responsive, it's difficult to navigate. Minor damage to one of the new condition books (shipped directly by alibris) so that was disappointing. They were packed decently but certainly could have been more protected. Still a very good value!
Wish the search bar would have subject on it. Otherwise good site.
Shipping a little pricey but understandable for u to stay in business
It doesn't let me save in wish list while I'm browsing to keep for later,only does at check out
Occasionally I have students who struggle to buy books. My favorite thing Alibris does is to make it possible for me to have a few extra copies on hand to share with those students.
I love ordering books through Alibris. Prices are great and checking out is easy. They always have the book I am searching for.
I can not justify spending more than $20 a book for something I will only read once from big book stores. It also helps keep down waste by ordering used books.
I would like to be able to order more than 1 copy for same price
The prices were excellent. My item arrived in nice condition. I'm very pleased with my purchase.
I think the book was listed as "good" but it fell apart as soon as I took it out of the package.
Alibris is the only used book website where I order books. Since I rarely buy new books, that means a lot of books for a given year. I have a library of about 2,000 books and have only been disappointed once in the past many years. I began ordering from Alibris after half.com discontinued service. The communication from sellers is very satisfactory and the way Alibris keeps me informed when books are shipped is pleasing. I'm a satisfied customer who looks forward to continued satisfaction.
I have a long Wish List which I check on a regular basis. Then, when I see books on my list that I'm ready to buy, away I go. What a wonderful experience!
Great prices on books. Support was speedy in their response and helped resolve my issue immediately.
Really great price. Exactly as described. Shipped promptly.
Easy experience, the book that I wanted was on stock while other sites and stores didn't have it.
The books show up in a timely fashion, and the product is always what I am expecting according to the description.
Almost always can find the books I need here.
Alibris is my go to site for used books. I recommend them to all my students
Great online shopping experience. Low priced item.
I am frustrated that when printing a record for my files, I am not provided with the option to have the paper orientation be 'Landscape' (so that the print will be large enough for me to read easily. Another concern is that there is no option to provide a message to be sent to the bookseller, which I like to do in order to request my book be packed in a protective manner. Otherwise, thank you for making this great academic book available on the Internet!
While I was looking in the Used. AddAll website for two additional books, the book I had placed into my Alibris 'Cart' disappeared! I could not even find it by going into my Alibris account! Other book services similar to Alibris which I have used, let me get to the book I wanted and had placed in my Cart!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

