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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Waiting to see how long it takes to receive the book.
Alibris had the watercolor books at a good price and follow up on delivery was on time.
I found what I wanted easily. Also, i like that you show the shipping costs BEFORE I entered all of my payment information.
I had an important out of print book I needed to purchase. I hadn't purchase from Alibris is sometime but my past experiences had been excellent. Their service and book quality were excellent once again!
A good selection of books at great prices.
The website is easy to navigate, and I can easily choose the quality of the book I want.
I found what I wanted at a good price and was glad to pay it.
The book arrived very quickly. I am able to use it now (April) to prep a class I will have in August.
I love shopping at alibris. The choice of books is very wide. I am a college professor. I always tell my students to try alibris for their textbooks if old editions are an option.
Customer service was quick to provide tracking information after my request, but this could have been provided automatically.
It came on time just like you said. Thanks. I only ordered one book not much to say
Good value and fairly prompt delivery. Would have liked tracking to be easily available
Quite often, Alibris has the lowest price for books
I am worried my order will be canceled again like a day late so it makes it hard for me to be able to find my textbooks within an appropriate amount of time.
Quick delivery.
What i like the most is you've never lost my book ever
That is very great and astonishing
Ease & convenience - its' nice to shop here - wide selection, can't beat the price!
I like the site, there are a lot of selections, and many are very low priced. There is no inconstancy in the books - I receive the books that are shown. Same covers. I like that..
My first time here I found what I've been looking for. The DVD was as described and it came so fast.
Really glad to now be a customer of Alibris and be able to receive to my door specific books.
Book's condition was accurately described and arrived very well packed.
Found everything I was looking for, and at great prices. Delivery time was good. Customer service is great!
I'm very glad I found this edition. Condition is great. Shipping was fast.
Shipping was fast and price was good! The shipping price was a little expensive for my personal liking, but a good experience overall.
Please do not keep and store my credit card information.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

