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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I went to the mailbox, opened it, and there was the book I ordered!
Alibris always does a fantastic service. I have been a customer for many years.
I have always had a good experience with Alibris.
Fast shipping and easy to find what I need. I always buy textbooks via Alibris.
Alibris has had just about every title I've been looking for. Their prices are fair, descriptions are accurate and delivery time has been excellent!
It seems as if I'm always looking for books that are hard to find, but I'm not really interested in collecting or rare editions: I just want to read them! That's why Alibris is my go-to online bookseller. Great selection, good prices, fast delivery. I'm always satisfied with my purchases.
I love Alibris! Hard-to-find books at great prices, with reliable sellers.
Had been looking for this specific book for ages, finally found it on here for a great price. Couldn't be happier!
Have generally been satisfied with products and delivery time. As well as selection.
Best, easiest purchasing site I've ever dealt with, and the product always arrives in plenty of time
The book was was send very quickly and to my post office address.
Would prefer for Alibris to keep my keep my home address in their files for my account
This is my primary website to buy books now. Shipping is usually faster than this but that's alright. The purchasing experience was fast. Just took a while to arrive.
Exceptionally pleased with alibris. Have ordered.
Many books over the years and have nearly always been totally satisfied.
It is great. Have ordered books from alibris 4overtwentyyears. Always been great
Ordering was easy and efficient. You said I'd get $10.00 off on the email you sent. When do I see that credit?
I really apprecaited the prompt to consolidate the shipping to save not only (a smidge of) money, but also (a lot of) carbon/transportation/packaging! THANK YOU!
I appreciate the van/shipping icon that indicates the possibility of free shipping when items are paired/grouped in larger quantities. Thanks!
I ordered from 4 different companies through Alibris. All orders came in time, some before the expected delivery date. They were all in great condition and were as described.
So far, all bought were in good order and shipping was as promised or sooner.
This particular book was not available from my usual suppliers. Very pleased to be able to get this book.
Always happy with results. I will order here again.
From my experience, you are using Alibris because you are looking for a product that is hard to find and the price of the products I have ordered have reflected that. What I have purchased are basically full price or even over full price but the quality is excellent and the shipping is crazy fast. Great experience, great product, great service. If you are having a hard time finding a product and you see it on Alibris, you will get a great product through this service.
Fast, easy to compare to other used titles and pricing.
I wish shipping was included from the start but otherwise a good experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

