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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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From my experience, you are using Alibris because you are looking for a product that is hard to find and the price of the products I have ordered have reflected that. What I have purchased are basically full price or even over full price but the quality is excellent and the shipping is crazy fast. Great experience, great product, great service. If you are having a hard time finding a product and you see it on Alibris, you will get a great product through this service.
Fast, easy to compare to other used titles and pricing.
I wish shipping was included from the start but otherwise a good experience.
I had to reset my password. I had books in my cart which "disappeared"? Why? When I searched for them the Cumulative Cloth "uses" edition was no longer available - coincidence? Or?
Received a polite and intelligent reply to the issue - it was what I expected - lack of foresight in the computer programming which left the item off the website. Nice to do business with a company that sends a comprehensive response!
I had to reset my password. I had books in my cart which "disappeared"? Why? When I searched for them the Cumulative Cloth "uses" edition was no longer available - coincidence? Or?
I found a sheet music book I wanted and even for the low price, it was shipped quickly and in great condition. I'm impressed.
The site is easy to navigate. I just ordered a study guide. I hope my book will come quickly, and will be in good shape. We'll see.
I had to fill out the form 3 times before I could get to the address section.
The shopping cost is too high and the shipping time can vary
I love Alibris and it is where I go every time when shopping for gifts or for myself!
Love your site! It is my first go-to for any books I'm looking for!
The book mas easy to find, in rather good condition, and the cost affordable
I have used Alibris for several years. The results have always been good.
Many choices from small family book shops.
The book was delivered in very good condition, very happy with the purchase.
All good. Im glad that you saved my choses from several weeks ago and my card number.
Quick, efficient and exactly what I was looking for
Found what I was looking for and paid with ease :)
This site is easy to navigate. I easily found a book to replace one I lost due to a fire and the price is very good. So far I am very pleased.
A very positive transaction...I received the books I wanted and didn't have to pay full price of a brand new book!
Very difficult to correct my e mail address also difficult to cirrect my Visa data, But I did get it done
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

