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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,688
shipping
12,678
quality
12,672
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Books are great, but tracking on deliveries is iffy.

Date of experience: April 25, 2024
Ohio
1 review
0 helpful votes
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Account setting are hidden
May 7, 2024

Account setting are hidden. Should be easier to change and update addresses.

Date of experience: April 25, 2024
New York
1 review
0 helpful votes
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Products were delivered quickly, they were secure, and their conditions were as described.

Date of experience: April 25, 2024
Louisiana
1 review
0 helpful votes
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Finished
May 7, 2024

Excellent service, price, shipping and selection on nooks of my interests.

Date of experience: April 25, 2024
Tennessee
1 review
0 helpful votes
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Good experience so far, wide variety of books at a good price

Date of experience: April 25, 2024
Oregon
1 review
0 helpful votes
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I'm always impressed with the selection of books here! I always find what I want.

Date of experience: April 25, 2024
Minnesota
1 review
0 helpful votes
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.
May 7, 2024

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Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Great Service
May 7, 2024

Good service. I have bought a lot of books from Alibris at a good price they always arrived in good shape and delivered at the correct address and date given when I purchased the books. I am very satisfied with Alibris and have told friends and family about the website.

Date of experience: April 25, 2024
Colorado
1 review
0 helpful votes
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Good experience and product
May 7, 2024

I purchase books from Alibris somewhat frequently. I appreciate the seller ratings to help me decide who to buy from, as well as a clear rating system for condition that the book is in. Over the years, my experiences ordering through Alibris have been overwhelmingly positive, with only a couple of hiccups along the way.

Date of experience: April 25, 2024
Illinois
1 review
0 helpful votes
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On my first search I immediately found the exact book I was looking for and checkout was swift and easy.

Date of experience: April 25, 2024

Fast and esay
May 7, 2024
Previous review

Fast and esay

Date of experience: April 24, 2024
Washington
1 review
0 helpful votes
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Book condition are all ok.
May 7, 2024

Books condition are ok and delivery on time.
Prices are reasonable.

Date of experience: April 25, 2024
Michigan
1 review
0 helpful votes
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S
May 7, 2024

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Date of experience: April 25, 2024
Massachusetts
1 review
0 helpful votes
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Uneven experience
May 7, 2024

Ordered from two separate vendors. Shipping and shipping time were both fine, products arrived in good shape. Dissatisfaction with one volume was my fault because I made a guess at the edition without a cover image.

Date of experience: April 25, 2024
Oregon
1 review
0 helpful votes
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It
May 7, 2024

Alibris usually a better deal than the library and you don't need to be quiet!

Date of experience: April 25, 2024
New Mexico
1 review
0 helpful votes
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Prefer to continue to payment and not save and continue. A second question for buyer should be 'Would you like to save your cc information for future?'

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2024
Idaho
1 review
0 helpful votes
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I have had excellent experiences with alibris for many years, as a literacy teacher and now as a hobbyist. Thank you for your service. You have saved me quite a bit of time, energy and money!

Date of experience: April 25, 2024
New York
1 review
0 helpful votes
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Clear instructions, fast ordering, no back and forth keying as with amazon

Date of experience: April 25, 2024

User friendly...
April 21, 2024
Previous review

User friendly...better than amazon

Date of experience: April 11, 2024
Pennsylvania
1 review
0 helpful votes
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SLOW
May 7, 2024
Updated review

Order was pending for over three weeks, package then spent five days in Nevada. From order to delivery was thirty days.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2024

Lots of titles to choose from
November 19, 2023
Previous review

Lots of titles to choose from

Date of experience: November 19, 2023
Ohio
1 review
0 helpful votes
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Manatee
May 7, 2024

As described. Well packaged. Shipped quickly. Arrived in good condition.

Date of experience: April 25, 2024
New York
1 review
0 helpful votes
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Just what I needed
May 7, 2024

I received an older version of the book I was looking for. Other than a little wear on the cover, the book is in great shape. I appreciate the different "ratings" of books. These help me choose whether I need or want a book in an immaculate/new shape or one that I can accept with a little wear. I've ordered books from Alibris before and their service is consistent. Thanks!

Date of experience: April 25, 2024