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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is the stupidest thing I've ever done to have to confirm I've received my package
I ordered a book described as The Foundation Trilogy by Isaac Asimov. I was looking forward to it as this book trilogy was a favorite in my teenage years. There was no photo of cover shown. I received a script in book form from a BBC Radio program, copyright 2010, BN Publishing. A script is very difficult for casual reading as every character is identified at beginning of each line of character change, almost every line. Also, a script heavily adapts the original book copy lines due to time constraints and other limitations of the broadcast. So, this surprise is a great disappointment to my expectations of re-reading the original book. I could not get past the first few lines and will throw this publication away.
I've been using Alibris for years now. They have a vast selection of books and media to choose from and I have definitely saved a lot of money
I find it easy to browse. They have more options and not just their own site. And shipping is fast!
Prices are good and it shows up on time
So far so good.can't say anymore until I receive the order.thank you
Very easy to use/navigate and so far I'm happy with this service. Thank you. :)!
I ordered two books from Alibris and both of them arrived quickly and in excellent condition! Thank you!
Your online bookstore has many competitive pricing choices for the same book which is a good and free competitive market!
While Alibris may not be as "slick" as Amazon, but I like the book and music purchasing experience, especially used books.
I like the opportunity to get used books and alibris provides another option besides Amazon. Great selling partners.
Should be easier to filter out the binding and condition when searching a specific book.
Quick and easy, but would benefit from an image of the actual book to confirm specific edition.
Weeks after I'd reviewed an order from a book seller*ON* Alibris.com, Alibris emails me asking nearly identical questions. Pretty pathetic infrastructure to not recognize I've already answered such questions and waste my time again.
Great service, cheap prices and website user friendly!
Your site is always easy to use. I know you are busy, but customer service always answers questions within two days.
I've never had a serious problem. Always find great books and friendly customer service people.
I ordered a genuine leather edition of Arrowsmith by Sinclair Lewis. I was happy with every aspect of the purchase, from researching prices, finding the best copy in the best shape, ordering, and delivery time. I got an exceptionally nice copy. Alibris is my go-to site for gently used books.
I made this purchase using a coupon code for return postage for a copy which I wasn't happy with. I appreciate a coupon that covered the cost I paid to return the previous copy. Thank you for offering coupons.
I'll know more when I receive, he book, so far so good.
It's been years since I order and I didn't know my password. As a result the book I wanted was sold while I fiddled. It would have been nice to continue as a guest but nooooo
Alibris has the best books, music, and movies for the best price
I need this book fast. It was a reasonable price to have it expedited.
The textbook I ordered was described as what I was looking for, but what came was a printing of the textbook from India (in English) with bright letters on the front saying "don't sell this to anyone outside the subcontinent of India". That made me unhappy with the seller and causes me to not want to use Alibris if sellers like that are on there
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

