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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your methodology of basically not talking with your customers sucks. I was willing to pay expedited fees in order to get my book in one day. Your website said the best I could do was 2 days, so I resigned myself to that. Then, after I put in all my time of generating my account, my address, my credit, I see that the best shipping I can get is 3 - 5 business days. How very unprofessional and disappointing...you don't do what your website says you will or can. Receiving the book in the time frame I needed was critical since I was travelling with several people who were in the book and I wanted them to sign it.
Very good! Fast Arrival would be even better. Can't wait! 😊
Excellent book and efficient delivery, I will always need this book
Easy website. Your sellers should offer media mail shipping to save customers money
Shopping experience was great with very little hassle.
I found most of the titles I was looking for.
Shipment too slow, but the price is quite good. And the condition of the book is satisfactory. I will definitely consider purchasing other books via Alibris in the future.
I received all of the books I ordered in a timely fashion, they were in good condition.
Reasonable price- just what I was looking for! I can hardly wait!
Love Alibris - my first stop for looking for a used book that I know will arrive as described.
Well i keep coming back so i would say experience is good.
You can trust Alibris to deliver what they advertise. I am very content with their system, from start to finish. My book arrived in excellent condition in a timely manner.
I've been enjoying shopping Alibris for nearly 20 years. It's my first choice for buying books online. Don't ever change your business model Alibris.
I have been buying books from Alibris for about 15 years. It will always be my first go-to when buying books. Thanks Alibris.
It was easy to place the order, and I was very happy with the product and turnaround time. Even though it was a used book, it was a former library book, and in almost mint condition.
I found Alibris completely by accident, and I am definitely returning. With a vast collection of content, I was able to find what I was looking for at a cheaper price than every other service I've used. The product I bought came in great condition, and I couldn't be happier.
I found Alibris completely by accident, and I am definitely returning. With a vast collection of content, I was able to find what I was looking for at a cheaper price than every other service I've used. The product I bought came in great condition, and I couldn't be happier.
Great great ill do this again and then tell all my friends!
I've been an Alibris customer for over 10 years. I've always been pleased with the condition assessments and prices. I've kinda come to think used book dealers are more honest than they are dishonest. It's a shame fewer people desire paper books as opposed to digital books, generation gaps exist... I'm doing my part to preserve the heritage rolled up in paper books!
I love ordering directly from Alibris, their prices are fair and the books always arrive in perfect condition.
I ordered a hard out of print bluray called "Just before dawn " The price was great, and the bluray in very good condition. Shipping was fast and secure. AAA shopping experience.
Karen, this was pretty easy. Hopefully will get my DVD soon. Thanks.
Always easy to find great books in excellent shape and incredibly inexpensive.
Alibris always saves me money on excellent books and DVD's.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

