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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,599
shipping
12,589
quality
12,583
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Your methodology of basically not talking with your customers sucks. I was willing to pay expedited fees in order to get my book in one day. Your website said the best I could do was 2 days, so I resigned myself to that. Then, after I put in all my time of generating my account, my address, my credit, I see that the best shipping I can get is 3 - 5 business days. How very unprofessional and disappointing...you don't do what your website says you will or can. Receiving the book in the time frame I needed was critical since I was travelling with several people who were in the book and I wanted them to sign it.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2024
California
1 review
0 helpful votes
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Very good!
May 7, 2024
Updated review

Very good! Fast Arrival would be even better. Can't wait! 😊

Date of experience: April 22, 2024

Easy peasy!
April 14, 2024
Previous review

Easy peasy!

Date of experience: April 3, 2024
Italy
2 reviews
0 helpful votes
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A great book
May 7, 2024

Excellent book and efficient delivery, I will always need this book

Date of experience: April 22, 2024
Colorado
1 review
0 helpful votes
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Easy website
May 7, 2024

Easy website. Your sellers should offer media mail shipping to save customers money

Date of experience: April 22, 2024
Ohio
2 reviews
0 helpful votes
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Shopping experience was great with very little hassle.

Date of experience: April 22, 2024

I found most of the titles I was looking for
January 22, 2023
Previous review

I found most of the titles I was looking for.

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Shipment too slow
May 7, 2024

Shipment too slow, but the price is quite good. And the condition of the book is satisfactory. I will definitely consider purchasing other books via Alibris in the future.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2024
Iowa
1 review
0 helpful votes
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April 1 book order
May 7, 2024
Updated review

I received all of the books I ordered in a timely fashion, they were in good condition.

Date of experience: April 22, 2024

Reasonable price
July 21, 2021
Previous review

Reasonable price- just what I was looking for! I can hardly wait!

Date of experience: July 21, 2021
Washington
1 review
0 helpful votes
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First stop for looking for used books
May 7, 2024
Updated review

Love Alibris - my first stop for looking for a used book that I know will arrive as described.

Date of experience: April 22, 2024

Well i keep coming back so i would say experience is...
November 17, 2023
Previous review

Well i keep coming back so i would say experience is good.

Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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Alibis is a dependable source.
May 7, 2024

You can trust Alibris to deliver what they advertise. I am very content with their system, from start to finish. My book arrived in excellent condition in a timely manner.

Date of experience: April 22, 2024
Virginia
1 review
0 helpful votes
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Alibris has been our family go-to for text books for the last decade+

Date of experience: April 22, 2024
Alabama
1 review
0 helpful votes
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I've always tried to order from Alibris, mainly because it's not Amazon. Also, they have proved to be a solid book reseller and have what I'm looking for most of the time.

Date of experience: April 22, 2024
Oklahoma
1 review
0 helpful votes
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I've been enjoying shopping Alibris for nearly 20 years. It's my first choice for buying books online. Don't ever change your business model Alibris.

Date of experience: April 22, 2024

I have been buying books from Alibris for about 15...
August 23, 2023
Previous review

I have been buying books from Alibris for about 15 years. It will always be my first go-to when buying books. Thanks Alibris.

Date of experience: August 23, 2023
Maine
1 review
0 helpful votes
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Great service, happy customer!
May 2, 2024

It was easy to place the order, and I was very happy with the product and turnaround time. Even though it was a used book, it was a former library book, and in almost mint condition.

Date of experience: April 22, 2024
Missouri
1 review
0 helpful votes
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First time shopping-- will shop again!
May 2, 2024
Updated review

I found Alibris completely by accident, and I am definitely returning. With a vast collection of content, I was able to find what I was looking for at a cheaper price than every other service I've used. The product I bought came in great condition, and I couldn't be happier.

Date of experience: April 22, 2024

First time shopping-- will shop again!
May 2, 2024
Previous review

I found Alibris completely by accident, and I am definitely returning. With a vast collection of content, I was able to find what I was looking for at a cheaper price than every other service I've used. The product I bought came in great condition, and I couldn't be happier.

Date of experience: April 22, 2024
Nebraska
1 review
0 helpful votes
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Great great
May 2, 2024

Great great ill do this again and then tell all my friends!

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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I've been an Alibris customer for over 10 years. I've always been pleased with the condition assessments and prices. I've kinda come to think used book dealers are more honest than they are dishonest. It's a shame fewer people desire paper books as opposed to digital books, generation gaps exist... I'm doing my part to preserve the heritage rolled up in paper books!

Date of experience: April 21, 2024
Arizona
1 review
0 helpful votes
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I love ordering directly from Alibris, their prices are fair and the books always arrive in perfect condition.

Date of experience: April 21, 2024
Illinois
1 review
0 helpful votes
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Great experience
May 2, 2024

I ordered a hard out of print bluray called "Just before dawn " The price was great, and the bluray in very good condition. Shipping was fast and secure. AAA shopping experience.

Date of experience: April 21, 2024
Tennessee
1 review
0 helpful votes
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Karen, this was pretty easy
May 2, 2024

Karen, this was pretty easy. Hopefully will get my DVD soon. Thanks.

Date of experience: April 21, 2024
South Carolina
1 review
0 helpful votes
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Always easy to find great books in excellent shape and incredibly inexpensive.

Date of experience: April 21, 2024

Alibris always saves me money on excellent books and...
February 16, 2023
Previous review

Alibris always saves me money on excellent books and DVD's.

Date of experience: February 15, 2023