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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I easily found what I was looking for and the whole checkout process was very easy.
I had saved Karen Stohr's Choosing freedom, which your site did not save. I was disappointed.
My first time purchasing through your company. I was very pleased with the book I received.
Thank you. The delivery time was a little slow, but I'm patient.
Thank you for not insisting that I create an account.
Kept trying to reset my password (4 times), followed instructions. Got an email that was empty except a little "contact us" link that worked but did not take me to reset. So I checked out as a guest.
Also it was unclear to me whether I had submitted delivery address or billing address when I did not select "same"
The special offers distracted me for a bit. I decided to complete the order by my old familiar methofs.
You have a wide variety of titles and your site works really well.
Great experience, this site had the cheapest price and we wanted to get 50 of the books.
Classic literature in book form at a reasonable price is almost impossible to find anymore. On Alibris, I can find just about anything I want.
I found my book quickly and easily. The checkout procedure was smooth and easy too.
Shopping is one thing...getting what I ordered, is another. We shall see.
You always have a good variety of books and a good price.
The variety of selection and descriptions are always excellent.
Alibris is incredible. Their simple, powerful search tool always finds the books I'm looking for, supporting a vast range of independent sellers. The best.
Quick and easy to shop. Great selection and had the book I was looking for.
I found the book I needed quickly at a reasonable price.
Books arrived on-time, well packaged. I was happy with the transaction.
It bothers me that full shipping for books are charged even when multiple books come from same bookstore.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

