Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you, the whole experience was great. And very fair prices also. Thank you
A user friendly platform with many great leads on hard to find books... grateful for Alibris!
I love the ease of the site, comparing prices, and not shopping for books on Amazon. Thank you!
I am Margaret. I purchased the book for Maureen. She told me that it had already arrived, and that it was like new. I am very pleased that when you listed the condition as Very Good, that it actually was.
So far, so good. I am excited to find this store that seems to have a number of the book that I really want. If all goes well with my order, I will return.
Always find the book I am seeking with many price choices.
Always find what I am seeking at a great price.
Pretty good service. Reasonably accurate descriptions of book conditions. Shipping costs are a bit inflated, in my opinion.
No shipping discounts from vendors that will ship two or more books to me. Hard to find books sold by Alibris because these books have free shipping. Good selection and some book + shipping costs are less than other used book vendors. It's a lot of time comparison shopping.
Alibris is my first choice to find any and all used books; sometimes new books. Of course I am a hopeless addict to reading, and acquiring books is just part of that endless hunt for new material... so really you guys are just enabling my habit. And for that - I am most sincerely grateful! Cheers!
Will ~
Buying kin Alibris it's so easy that you want to keep buying
Very easy to follow. Hope shipping doesn't take too long!
I thought I had already created an account. Why am I asked again to do it.
I am trying for a third time to buy this book- the other two orders have been canceled by the seller because they do not want to ship the book.
I received this package shortly after ordering it on Alibris. It came in excellent condition and did not have any highlighting, annotations, underlining, or any marks of any kind.
Shopping went smoothly. I did not meet any troubles along the way.
Well, Sirs, I must remember that this year no IOSS number has usually come, therefore everything is Longer as well as dearer at the customs in Czechia, EU.
Still all right, though keep rolling on that way! ;))
This is my first time shopping at Alibris. Hopefully, it will be a great experience. Look forward to shopping more in future. Thank you
They always have what I'm looking for at a good price.
It was quick and easy! Hopefully the product will be up to my expectations
The items in the order were all shipped quickly and arrived within a week.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

