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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So easy to order and more than likely when searching they have what I am looking for
Alibis is easy to use and has a great variety. Highly recommended.
As usual, no issues whatever - book in good condition, priced well, delivered within a reasonable time frame.
Have been shopping very frequently on Alibris for about 10 years. It beats all other websites for price and their service has always been great!
#******* shipping cost for 3 paperback books from the same place(houston) was 11.96 I think that is high
Great product. Great price. Great ship time. The fact that I can't skip questions and it wants 50 characters is annoying though.
Have purchased and also have alerts set up for things I am looking to purchase. Pricing is reasonable for hard copy books.
The product was in perfect condition. Got it for $25. $80 on amazon
I was really satisfied with my experience with Alibris
Coupon code did not apply, even as I tried several more times. Also don't appreciate I could only look at featured items on the seller's page.
Super company which offers alternatives to expensive traditional ways of purchasing books. Very easy to navigate website.
Love Alibris, but wish there was something we could do to reduce the cost of shipping,
Account setting are hidden. Should be easier to change and update addresses.
Products were delivered quickly, they were secure, and their conditions were as described.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

