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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Prices are great. The site is very easy to navigate!
My many years of Alibris experience - a collection of good books.
I purchased a used paperback copy of a text being used for my local history book club. I was happy to find a copy in great condition at a fair price.
Everything was good. Shipping was fairly long, but OK.
Easy to sign up good price for used Bible and fair shipping price.
The only difficulty I had was I wanted 2 copies but did not know how to increase at check out.
Merry Christmas and Thank you!
Had some difficulty checking out as guest but after a while it cleared up.
Easy, quick, good prices, reasonable, fast shipping!
I can find any book! I wish shipping was cheaper though..
Alibris used books are always a great buy. Most of the time, they are almost like new, even if very old. Fast shipping helps.
FAST and efficient response to my canceling an order from Dallas Thrift Books for a newer edition of this book. This allowed me to order this older edition from Hippo.
Found all three books in good condition or better at one dealer. Then found a coupon.
Nice to find the 2 books I wanted at same dealer, so cheaper shipping.
Ordered and delivered no problem. Emails kept me apprised of delivery date.
Alibris makes it easy to find what I am looking for.
My book was easy to find and good prices.
I had difficulty changing the shipping address from my last order. I had to go back and start over rather than having the option to change the address only.
The books came in a reasonable time and were good in quality.
Alibris has all the books I want, whether it is history or quilting. The books usually come when the seller says they will.
I'm currently on a binge read on a few comic series, and unfortunately some of my books are hard to come by. But thankfully Alibris provided with a affordable way to get these books so thank you kindly
Trying to order multiple of the same items but I couldn't figure it out, had to do a separate order and pay again for the shipping and handling costs
My experiences with Alibris has been absolutely fantastic. I am always excited with the speed with which my order is processed and shipped.
Always a pleasure doing business with you Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

