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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was fast and easy to find the title I was trying to find. Also, the search tools make it easy to find a book in exactly the condition and price I was willing to pay. Easy account setup and my preferred method of payment supported. Excellent!
Your web site would not let me order more than one book
Easy to use. Fair price. Shipping fee ok. Glad to find the book I was looking for.
My order arrived promptly and in good condition, and the price was competitive
Both comments are not about Alibris but rather the vendors that sell items.
When I buy 3 or more dvd's from the same place, why don't I get a discount on shipping cost? Also, HPB is always sending my dvd's individually wrapped. So I see why I have to pay. But that is such a waste of shipping materials and money.
So far so good. Only have had one bad DVD (movie Babe).
Don't like to have to pay return shipping when they sent me the wrong formatted movie. BlueRay instead on DVD.
Nice follow through on the cancellation. It looks like I may still get the book I wanted. Thanks.
That's when I check out alibris.My purchase comes in good time, in excellent condition.
Your website is easy to use, not every site is. Thank you
The choice of books was excellent. The prices are incredible
Great prices! Great selection. I always check Alibris for used books.
All of the books I've ordered from Alibris have been very good quality. I highly recommend them.
Received the book in a timely manner and in good condition.
When there is a book I decide to obtain, I always start on Alibris.com. It is a fair and honest site which helps sellers across the country sell their used items.
Always find what I want from one of your many connected vendors.
Search title on Google, looked for best. Offering of price condition,, and availability. Ordered and received good copy in about 3 days. Impressed by ease and efficient process.
I love being able to find and order my desired book within 60 seconds. Amazing.
Quick purchase of the book what I was looking for.
I received the item quickly and what I was looking for in great condition.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

