On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found the book that I wanted at a good price and received it quickly and in good condition.
Simple, easy, effective, fair price, found exactly what I wanted immediately.
I am becoming tired of having to dig out my password.
I am becoming tired of having to dig out my password.
I am tired of having to puff this item up to at least 100 characters.
Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. (How I hate this question.)
Titles are very easy to find; the book conditions listed are always accurate (giving me confidence that I am getting what I anticipated); and the selection is endless.
It's been a while since I shopped here no real problems. Hope they don't take too long.
Quickly found the exact titles needed, at better prices than other sources.
I easily found the book I was looking for. In addition, the seller is in my state, and the estimated delivery time is very acceptable.
I appreciate your option to hold an item for 12 hours in our shopping carts. Sometimes finances are not as readily available...
Quality company. Eye popping inventory. Knee slapping customer service. Alibris is a bibliophile's fever dream.
Seamless and easy, and I hope to do more business with your company.
Has a lot of different sellers good prices shipped fast. Always good at help when a problem happens
So great that I return again and again. It is my go to for recorded entertainment
I love that I always find what I am looking for at discounted prices. Thank you Alibris!
I get that I was purchasing from several vendors, so each needed to charge a shipping fee. I just wish that amount was added into the price of each item, so I would be able to more easily calculate what I could afford to order.
Items described & condition stated is consistent. Please keep up the excellent work.
This service allows me to experiment with books or videos I may not want to buy brand new. It also allows me to get a title at great savings and recycle it into another home. I often favor non-profits as they need the funds, and it gets their inventory into circulation again.
The shipping is always fair and arrives in good time.
You did not have the book I was looking for, but from my previous purchases I did see this one that looks good!
Three seconds after I clicked place order I realized It was going to the wrong address. The book was coming from Alibris so I don't understand why you couldn't help change it. I notified you imediatly.
Will be back for more! Pleasant experience. Easy shopping and quick delivery.
Each step was quick, simple...best of all you actually had several copies in good
Condition.
Finding the books was fine/easy - good info, helpful details, nice selection
What was extremely frustrating was the checking out process. It took forever and I came very to giving up
Love the price! Looked on Amazon first but canceled order because it was better and more affordable pricing
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members