On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Reasonable price, reasonable shipping, great seller, book as described.
The site was easy to navigate to find the book I was looking for.
I was able to locate the edition I wanted for the book I purchased. The site was easy to navigate.
The Web site threw me out twice, but remembered my order when I logged back in. Good software.
The transition to Book Fetch needs work. The system already has the title, author, etc. and could auto-fill.
Good service and selection. Free shipping option is a nice feature.
The transaction was easy. Book in good shape. Satisfied with everything.
It was very good. I found what I was looking for, in the condition I sought.
It is easy. Shipping cost is high. I like to read and am always acquiring books and learning.
You should allow me to pay with my card without all the password crap.
Short, sweet and to the point. They had what I was looking for and the prices for a lot of the books they have available are reasonable for the most part.
I was disappointed that there was no way to establish an account prior to completing a sale.
Packing is so important. Bubble wrap to keep corners flat and board unbent.
You guys are amazing! I just ordered a CD copy of The Great Milenko and they were priced so well, I couldn't even believe my eyes!
Product came and was satisfied with condition. Thank you for helping me
Quick and good price - enjoy availability of books and good prices and have been pleased with the sellers
Good quality, quick response and good price! I appreciate the fact that I can find books that are older and not as available.
Good, except i would have liked to know how i could have requested expedited shipping for my order. A group of us are meeting to discuss a chaper in 2 weeks.
Quality merch - good prices - great selection - I shall return
It's fast, it's easy, there are many choices, and I never have to wait long. Thank you.
Great prices, amazing availability of brilliant writers.
User interface was understandable, intuitive, and quick. Very user friendly.
The item I ordered was received. However, It is a total duplication of the two other books by the same artist. I believe it was just a copy of the artist's previous work compiled with new title and stamped with his name. In other words, it was fraudulent and just copied.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members