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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Reasonable price, reasonable shipping, great seller, book as described.
The site was easy to navigate to find the book I was looking for.
I was able to locate the edition I wanted for the book I purchased. The site was easy to navigate.
The Web site threw me out twice, but remembered my order when I logged back in. Good software.
The transition to Book Fetch needs work. The system already has the title, author, etc. and could auto-fill.
Good service and selection. Free shipping option is a nice feature.
The transaction was easy. Book in good shape. Satisfied with everything.
It was very good. I found what I was looking for, in the condition I sought.
It is easy. Shipping cost is high. I like to read and am always acquiring books and learning.
You should allow me to pay with my card without all the password crap.
Short, sweet and to the point. They had what I was looking for and the prices for a lot of the books they have available are reasonable for the most part.
Packing is so important. Bubble wrap to keep corners flat and board unbent.
You guys are amazing! I just ordered a CD copy of The Great Milenko and they were priced so well, I couldn't even believe my eyes!
Product came and was satisfied with condition. Thank you for helping me
Quick and good price - enjoy availability of books and good prices and have been pleased with the sellers
Good quality, quick response and good price! I appreciate the fact that I can find books that are older and not as available.
Quality merch - good prices - great selection - I shall return
Great prices, amazing availability of brilliant writers.
The item I ordered was received. However, It is a total duplication of the two other books by the same artist. I believe it was just a copy of the artist's previous work compiled with new title and stamped with his name. In other words, it was fraudulent and just copied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

