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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Very easy found what I wanted and at a good price and very quickest to find
Alibris is my go to place when I'm looking for something special.
Everything went as it should, smooth transaction, quality product.
Love ya. Thank you for fixing the visa card problem. I stopped shopping her for awhile.
The Captcha gets stuck sometimes when trying email sellers and won't let me send--like going around 10x despite clearing browser, signing back in etc. Waste of time and questions don't get answered
See above. An now making me type more. I've only done one order. Just be happy with the star rating.
Prety straight forward and easy to order the books i wanted. Plus saved a ton of money oer buying them new on Amazon. Alibris had everything I was looking for, I ordered 3 books by John Bradshaw, a really amazing man that not as many people know about as should. His books The Family and Healing the Shame that Binds are truly seminal works in the field of family dynamics
Great prices, efficient check out. I was looking for a better price on a trade paperback and found it on Alibris.
This experience was Easy and quick with the books were a great value with a good price tag.
I ordered several books through Alibris that came from different used bookstores. All the books arrived in great shape and the delivery came within the times the I had been notified.
After I put items in cart to pay, I saw that my old address needed updating I tried to change and get back to my check out but it said NO ORDER. So, I wanted 20 minutes going around having to order again and was not easy to get back to my address listing to update it. Your programmers should be fired. Net time I will go to Ebay or Amazon. Your format gaps made me sick... not being able to link back to my order.
Love Alibris...always find the books I am looking for
Glad that books are sourced from bookstores around the country
Keep up the good work
Alibis always has books I am looking for and sourced from bookstores all over the place
Alibris gets me books at competitive prices, and even bargain basement prices. That sums it up for this longtime, smiling, repeat customer.
Great quality books.Will enjoy coloring for a past time hobbie. Alibris.com for selling these books.They really reduce my stress and anxiety!
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Even though my order came in one shipment, I was charged for three separate shipments
The shopping experience was Quick and Affordable. I enjoyed the fact they had multiple stock from vast resources to ensure customer satisfaction also.
Easy shopping, easy ordering, (trying to meet the character requirement)
Easy to order, good prices and free shipping on some items. Good selection
I was satisfied overall with the purchase. The price was great! The delivery was made on time! The only challenge I had was the condition of the books. I ordered 3 books. One was in excellent condition, but the other two were not. One had a sticky residue on it, and the other had a brown stain, as if a liquid had spilled, across multiple pages.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

