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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Order was difficult to track with provided information. Took a little longer than expected.
Great, I will come back if the product is available at your store
Clear and easy to find what I wanted to buy and place my order. Thanks!
I accidentally hit a wrong key, but was able to get to my cart again.
Your website does not have a "cart" button anywhere. The only way to get to your cart and checkout after shopping, is to choose a "dummy" book and add it to your cart whereupon the checkout option appears in a popup. Then you have to go into your cart at checkout and remember to remove the "dummy" book before checking out. Very inconvenient and not user friendly.
Very satisfying. Always get what I want at a fair price, a thumbs up.
Very good. Will buy from again, I have ordered from Alibris before.
Love this site - finding what I want is usually easier than in the library, and half the time no local library can find what I want!
I love shopping aLibris and try to group my choices into some of the same sellers to try to get a break on shipping. I know postage has gone up - but a blanket $5 per item just hurts. I can see it from the sellers' side also, but there has to be a better way than cardiac arrest at the final total.
The ordering was easy and the price was good. Thanks for your being there.
It's good! The ordering process is friendly, and I expect the quality of the book I ordered will not disappoint!
I was able to find what I was looking for and place my order for it easily.
Promo code not requested at check-out.
Not perfectectly user-friendly for returning to search options.
Found book. Reviewed the options. Picked one. Paid easily. Entire process from thinking about the book to paying took about five minutes. That's hard to beat.
Selected a book. Was prompted to login. Did so after resetting password. After login the book I selected was no longer there nor in my shopping cart. I selected another, but it was more expensive.
I don't like you adding the same shipping amount for a second item, when both will be coming in the same package. Perhaps a discounted shipping amount for multiple books?
I have ordered many time through Alibris and have not been disappointed. Great service
Ive been ordering from Alibris, for longer that I remember. Ive loved the selection, and have shelves of books. Many purchased through Alibris. Ive always been satified w/ the prices, selection and service. If it sounds like an endorsement ad, I suppose that true. But prices are great, service as well, and it one of 2 ways to buy books I will always use.
I use Alibris, often, I like it just fine and recommend it to others.
I ordered a copy of R. F. Delderfield's "to Serve Them All My Days" which was described as a first edition copy in very good condition with a very good dust jacket. What I received was a "book club edtion" as stated on the dust jacket and the dust jacket was anything BUT very good. There was a tear on the lower left corner of the dj and the back inside flap of the dj was torn almost to the top of the dj. This was supposed to be a gift for an English gentleman who had ties to Oxford but I was not giving him a book like this. I contacted the folks who sold the book and they said "they were new at this" and would try to do better in the future.
I shopped around and Alibris had the best price. It wasn't great, but I took what I could get. Delivery was pretty quick.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

