On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My biggest issue was how long it took this college textbook to reach me, as I had already started class and felt myself needing the book and waiting impatiently for it to arrive.
It was simple and i found what i wanted i just find shipping a bit expensive
My son asked for an esoteric, out-of-print academic title for a birthday gift. My search would have been frustrating and most likely impossible without the services of Alibris. All I had to do was register my request for the title, and a couple of weeks later, I received notification that the book had been located and I was offered the opportunity to purchase it. The price was reasonable, and the book arrived in perfect condition about ten days later. I couldn't have been more pleased with the services of Alibris.
I was pleased to receive notice that this out-of-print book had been located. I placed the order just a couple of weeks ago, and plan to present the book as a birthday gift.
Used book in excellent condition for a great price!
Easy to find books on your website. I like the option of getting used books.
Very straight forward. I wish shipping wasn't so expensive
The book that I received without a dust jacket, was refunded to me. I ordered a second book of the same title and it came with the dust jacket. All of my other books were perfect.
All I can say is it was nice to find the books I was looking for and the pricing was simply phenomenal. Anytime I am looking for books in the future I will go to them first.
It was easy and simple as I knew what I wanted. If I am looking for more books I will come back and search since it was so simple.
Great service and selection. This company has a vast amount of books that I like.
Good price, thankful for the rating of the book -- fair, good, etc.
Alibris has lots of books available from many sources, and I can usually quickly find the books I want.
The purchasing part of the transaction was simple. Now, if it is delivered within the quoted time frame ( 10/3) I will be very happy.
Fast, easy to find books, well packaged items, good shipping pricing.
Good selection, multiple sellers, shipping to Puerto Rico.
I loved how cheap it was but once i got to shipping it added almost all the price back but was still cheaper than Amazon.
Thank you I appreciate your good prices 😊 and prompt service.
Good prices. Good service. What more do you want? I can find everything I want on Alibris.
Very easy to find this book that my husband and i had been looking for. Easy to pay as well and set up an account.
Alibris is always easy to use. Good communication about the order. Very helpful rating on the condition of books, and ability to view the various options that are available. Their rating of each shipper is also instructive and helpful.
Ease of searching; choice of options, ie, soft or hard cover, used or new.
I have used Alibris For many years it a great service giving you access to tons of books in bookstores in the US and England. I ama big fan!
Second attempt to order this Title. The first order was canceled after it was acknowledged
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members