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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fast, easy and most importantly, cheap. If I had known I had to write more I wouldn't have ever responded at all. I HATE this!
Found book I wanted - originally ordered from amazon but they could not obtain a copy
I found the books my kids want for a great price. The books arrived in incredible condition. I'm very happy with my experience.
Excellent selection to choose from with reasonable pricing.
My oversite was that I regard the item in question as an inferior translation.
Always easy to find and order and past good experiences. Excellent selections.
Easy to find what I'm looking and and easier to order and pay for it.
Fast and easy. Found what I was looking for at a price I can afford quickly.
It is so helpful that I was able to order from Serbia, many sites didn't have that option for this specific item.
You're my go to book sellers. Great selection and customer service. Thanks!
Web site was easy to use for ordering, shipping fast and well done.
Always able to find what I'm looking for in old books
Super easy to find what you are looking for. Great info on book conditions
I will definitely order from you again…ordering went smooth
I received book requested but I feel I could have gotten it cheaper if I had more time to research. But I will
Remember experience. Alibris has become more expensive over time and is not my first choice when looking to purchase a book.
I was able to find a new copy of a CD that isn't sold anywhere else.
Service was prompt; goods were accurately described.
Experience would be much better if you included in your questionnaire the title(s) of the book(s) been asked about. I know I got one book, do not remember if I ordered more.
I was satisfied with the communication of alibris! They are professional and that is most satisfying. I will consider purchasing through them in the future
I appreciate the professional website and that it is secure and you had a great price
I can always find good deals for used textbooks. Delivery is usually fast.
Easy to fine, use and see results. Trusted vendor on my short list.
Always have a selection I can obtain. This is my go to site for used books.
Easy to use website. Navigation is good to find what you need.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

