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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book as described. Excellent experience. Would recommend.
Easy and great prices. It appears that Alibris has many selections to choose from.
Consistently excellent service. And I believe it's because the founders of the site, themselves, LOVE books! And it shows.
Time and time again Alibris has had the book I'm looking for at the best price (shipping included.)
Easy transaction. Shipping was cheap and arrived before the estimated delivery date.
Not pleased that shipping both items to same address did not reduce shipping cost which was double the cost of shipping one identical item.
If you order an item that turns out to be unavailable, Alibris suggests a replacement from another vendor. I'm so glad Alibris offers this service!
Fast shipping. Book arrived in excellent conditions. Great Service.
I made my order and received it in a very timely manner. A book was in excellent condition and I will definitely order from this company again.
Very easy and convenient to use. Thank you for your service.
I found what I was looking for and a great price
Book price good
Shipping more than I thought
Also you have a good selection of this author
Quick and easy to find what i wanted books very cheap
Shipping more than i thought more than price of both books
I received the order in several shipments. The documentation in the shipments did not always match what was included in the shipment. It was a bit confusing, but eventually, all the items I ordered arrived.
Excellent service for good products.
Why do business with A****n when you can support small, local business?
The book I ordered arrived promptly. Its condition was as described. Fair price. Can't ask for more than that!
I was looking for the second edition of Applied Cryptography by Bruce Schneier. As this book was first published in 1996, my first stop was thriftbooks.com, but I only found listings for the first edition. Then I visited Alibris, and I discovered that ThriftBooks was a seller! I found a listing for the second edition (very good for $2.77), and I bought it. The book arrived promptly and in the condition advertised. With tax and shipping, the order total was $8.00, and I couldn't be happier.
Quick, easy and I got exactly what I was looking for. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

