Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick, easy and I got exactly what I was looking for. Thank you.
I will now only order books from East Coast vendors now because ordering from west of Ohio seems to take up to 2+ weeks for delivery. I needed a book for a class and had to buy ANOTHER from the B&N to have it in time. Gave the Alibris copy away.
I ordered the book and it came seamlessly. I had no issues with receiving it and the tracking was good.
Quick and easy purchase--good deal--will shop again sometime
This book is great. It is organized so that you can access information about the individual stones easily. The full color photos in the book are helpful as well. As a new pupil to stone healing I am pleased with my purchase and have been studying it. Great compilation of knowledge!
Alibris îs my "go to" place for all things bookish. They list prices I'm willing to pay and the service has been flawless.
I am finding what I need at good prices.
I was looking for a specific book that was published about 20 years ago. It was grossly expensive on other sites until I found Alibris. It was just a couple of bucks and shipping was only a couple of bucks too. Perfect. Book arrived as promised. Good experience.
Great communication during transaction. Items arrived as described. Super seller.
So so good much cheaper options! 😃 I was able to purchase twice as many for same $
Great service condition as described and great price. Have been a customer for many years.
Great service and great care in packaging
Based on other competitors, Alibris has the lowest prices.
No idea when this will arrive. 3-9 days? Too wide. Taking a chance it will get here by Saturday next.
Shipping more than book ($5) seems about one dollar too much for shipping, since another was going to charge $4, but the book was more, so your total was less. Otherwise, fine.
I liked shopping for a specific title on Alibris because I could judge options based on their condition (I was willing to take "good" condition for the right price), location, and price. It took about a 9-10 days to get my book, but I wasn't in a rush for it.
I will definitely be buying more! A great book-buying experience that combines excellent selection, affordability, and fast service.
The experience was a big success due to great prices and service.
Able to find the book I wanted and get it ordered and delivered to my friends
Some oddities with the form fields not showing up (Safari, MacOS) in the checkout process. Otherwise OK
This site is always very easy to navigate and the conditions of the books I have ordered match the description listings.
Always pleased with the ease of using the site and the big variety available
Very easy, not frustrating. I used other used books web sites and your was so far the best.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

